Ambient Manager at Ada

Birmingham, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, GroceryIndustries

Requirements

Experience managing or supervising in a grocery retail environment
Strong knowledge of stock control and merchandising best practices
A passion for leading teams and developing others
The ability to work flexibly across shifts, including early mornings, evenings, and weekends
Customer-first mindset: Understand what customers expect from a well-run ambient department and deliver it consistently
Operational excellence: Confident managing stock, availability, and compliance in a high-volume environment
Leadership: Lead by example, support your team, and create a culture of pride and accountability
Commercial awareness: Use data and insight to drive sales, reduce waste, and improve efficiency
Attention to detail: Ensure high standards of presentation, safety, and compliance at all times
Adaptability: Comfortable managing seasonal changes, promotions, and fast-paced operations

Responsibilities

Take the lead on the ambient department, covering tinned goods, dry groceries, household, and cleaning products
Ensure shelves are full, stock is rotated, and the department is clean, safe, and easy to shop
Manage a team of colleagues to deliver excellent availability, merchandising, and service standards
Use data and insight to manage stock levels, reduce waste, and drive performance across the ambient operation

Skills

Stock Control

Merchandising

Team Leadership

Data Analysis

Waste Reduction

Retail Compliance

Customer Service

Shift Management

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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