Ambassadeur Saisonnier - Place Rosemere at Lush Cosmetics

Rosemere, Quebec, Canada

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, CosmeticsIndustries

Requirements

Expertise in product and brand knowledge
Ability to provide exceptional client consultations and product demonstrations
Strong team relationship building skills
Capacity to exceed daily sales targets
Commitment to creating a fun and inclusive team environment
Empathy to put oneself in the client's shoes and enhance their day
Continuous learning and deep knowledge of Lush products, ingredients, and benefits
Effective sales techniques and performance improvement through feedback
Promotion of diversity, equity, inclusion, and belonging (DEIB)
Punctuality, reliability, and consistent presence at work

Responsibilities

Stimulate sales using StoreForce dashboard results, seek feedback, and exceed sales targets while owning personal contributions to store sales
Deliver world-class client experiences by connecting with clients, listening attentively, asking open questions, demonstrating products, and identifying opportunities to improve their day
Build the brand by educating clients on Lush values (anti-animal testing, freshest cosmetics, ethical sourcing, 100% vegetarian handmade naked packaging) and engaging in community initiatives like in-store parties to drive traffic
Develop and maintain passion for products through continuous learning to provide confident, informed product recommendations
Use Lush resources for personal development, improve sales techniques and product knowledge, seek feedback, and support team growth
Encourage open communication, active listening on DEIB topics, foster belonging through teamwork, collaboration, and valuing unique employee contributions
Ensure operational excellence through punctuality, reliability, active team participation, and prioritizing well-being

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServiceProduct DemonstrationsProduct KnowledgeStoreForceSales TargetsTeam Collaboration

Questions & Answers

Common questions about this position

What are the working hours for this seasonal ambassador role?

The role offers 0-39 hours per week.

Is this a full-time position or seasonal?

This is a seasonal ambassador role on a contractual basis.

What skills are needed for the seasonal ambassador position?

Key skills include product and brand expertise, exceptional customer consultations and product demonstrations, building team relationships, exceeding sales targets, and deep product knowledge to provide personalized recommendations.

What is the company culture like at Lush for this role?

The culture emphasizes creating a fun and inclusive team environment, building strong team relationships, positive world impact, and values like fighting animal testing, fresh cosmetics, ethical sourcing, 100% vegetarian handmade naked packaging.

What makes a strong candidate for the Lush seasonal ambassador role?

Strong candidates excel in sales using tools like StoreForce, deliver world-class customer experiences through listening and personalized recommendations, educate on brand values, and contribute to a fun team environment while continuously learning about products.

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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