Ambassadeur Saisonnier - Place Laurier at Lush Cosmetics

Québec City, Quebec, Canada

Lush Cosmetics Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, CosmeticsIndustries

Requirements

  • Expertise in product and brand knowledge
  • Ability to provide exceptional client consultations and product demonstrations
  • Strong team relationship building skills
  • Capacity to exceed daily sales targets
  • Customer empathy to create unique and memorable experiences
  • Continuous learning and deep knowledge of Lush products, ingredients, and benefits
  • Effective sales techniques development using Lush resources
  • Punctuality, reliability, and consistent presence at work
  • Promotion of diversity, equity, inclusion, and belonging (DEIB) through open communication and teamwork

Responsibilities

  • Stimulate sales by using StoreForce dashboard results, seeking feedback, and exceeding sales targets while owning personal contributions to store sales
  • Deliver world-class customer experiences by connecting with clients, listening attentively, asking open questions, demonstrating products, and identifying opportunities to enhance their day
  • Build the brand by educating clients on Lush values (e.g., anti-animal testing, fresh cosmetics, ethical sourcing, 100% vegetarian handmade naked packaging) and engaging in community initiatives like in-store parties to drive traffic
  • Develop and maintain passion for products through continuous learning to provide confident, informed recommendations
  • Use Lush resources for personal development, evaluate performance, seek feedback, and improve sales techniques, product knowledge, and skills to support team growth
  • Encourage open communication, active listening on DEIB topics, foster belonging through teamwork, collaboration, and recognition of unique employee contributions
  • Ensure operational excellence through punctuality, reliability, active team participation, and prioritizing well-being by taking breaks

Skills

customer service
sales
product knowledge
client consultations
product demonstrations
team collaboration
StoreForce

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters
1994Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer GoodsIndustries
1-10Employees

Benefits

Flexible Work Hours
Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.
Third-party delivery services could lead to quality control issues.
New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.
The company is known for its 'naked' products, reducing plastic waste significantly.
Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.
New hair and scalp products align with demand for natural, personalized solutions.
Collaborations with popular franchises attract new demographics and create buzz.

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