Ambassadeur Saisonnier - Galeries de la Capitale at Lush Cosmetics

Québec City, Quebec, Canada

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, CosmeticsIndustries

Requirements

Expertise in product and brand knowledge
Ability to provide exceptional client consultations and product demonstrations
Strong team relationship building skills
Capacity to exceed daily sales targets
Customer empathy to create unique and memorable experiences
Continuous learning and deep knowledge of Lush products, ingredients, and benefits
Effective sales techniques and performance improvement through feedback and resources
Commitment to diversity, equity, inclusion, and belonging (DEIB)
Punctuality, reliability, and consistent presence at work

Responsibilities

Stimuler les ventes : Use StoreForce dashboard results and feedback to exceed sales targets and increase store contributions
Expérience client : Deliver world-class customer experiences by connecting, listening, asking open questions, demonstrating products, and enhancing customer days
Construire la marque : Educate clients on brand values (anti-animal testing, fresh cosmetics, ethical sourcing, 100% vegetarian handmade naked packaging); organize in-store events and community initiatives to drive traffic
Passion pour les produits : Continuously develop product knowledge to provide confident, informed recommendations
Développement : Use Lush resources to improve sales techniques and product knowledge; own personal development, seek feedback, and elevate skills
Diversité, équité, inclusion et appartenance : Promote open communication, active listening on DEIB, foster belonging through teamwork, collaboration, and recognition of unique contributions
Excellence opérationnelle : Be punctual, reliable, present; actively participate in teamwork and prioritize well-being

Skills

Key technologies and capabilities for this role

customer servicesalesproduct knowledgeclient consultationsproduct demonstrationsteam collaborationStoreForce

Questions & Answers

Common questions about this position

What are the working hours for this seasonal ambassador role?

The role offers 0-39 hours per week.

Is this a full-time position or seasonal?

This is a seasonal ambassador role that is contractual.

What skills are needed for the seasonal ambassador position?

Key skills include product and brand knowledge, exceptional customer consultations and product demonstrations, building team relationships, exceeding sales targets, and passion for products with continuous learning.

What is the company culture like at Lush for this role?

The culture emphasizes creating a fun and inclusive team environment, positive world impact, ethical values like fighting animal testing and ethical sourcing, and memorable customer experiences.

What makes a strong candidate for this Lush ambassador role?

Strong candidates excel at driving sales using tools like StoreForce, delivering world-class customer experiences through active listening and personalized recommendations, educating on brand values, and fostering team involvement.

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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