Amazon Account Manager at Pattern

Melbourne, Victoria, Australia

Pattern Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Ecommerce, RetailIndustries

Requirements

  • 2–3 years’ experience in ecommerce, Amazon, or digital marketing (Amazon experience highly regarded)
  • Client or account management experience in an agency environment highly regarded
  • Strong analytical skills, with confidence in Excel/Google Sheets (formulas, pivot tables, analysis)
  • Skilled communicator and presenter with the ability to simplify complex concepts
  • Creative thinker and proactive problem solver
  • Highly organised with exceptional attention to detail
  • Resilient and confident, with the ability to navigate change and shifting priorities
  • Curious, adaptable, and eager to learn quickly
  • Alignment with company values: Game Changer, Data Fanatic, Partner Obsessed, Team of Doers

Responsibilities

  • Lead revenue and profit performance across Amazon and marketplaces through data-driven planning, seasonal strategies, NPD launches, and high-impact advertising
  • Build and execute strategic joint business plans that align partner goals with marketplace opportunities
  • Oversee marketplace content excellence — SEO-optimised copy, A+ content, imagery, and brand storytelling
  • Work with Advertising team to deliver efficient, high-performing advertising campaigns
  • Analyse data from multiple sources to surface insights, identify risks or gaps, and drive continuous optimisation
  • Maintain strong in-stock health through accurate demand planning and close collaboration with clients
  • Act as the primary point of contact for client portfolio, ensuring proactive, clear communication on performance, risks, opportunities, and priorities
  • Build trusted relationships and deliver recommendations that drive long-term success
  • Lead multiple initiatives simultaneously, delivering high-quality work on time
  • Identify ways to streamline and automate processes to scale account management operations

Skills

Key technologies and capabilities for this role

AmazonSEOAmazon AdvertisingData AnalysisDemand PlanningJoint Business PlanningMarketplace ManagementContent OptimizationA+ ContentNPD Launches

Questions & Answers

Common questions about this position

What is the employment type and compensation structure for this role?

This is a full-time salaried position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What experience and skills are required for the Amazon Account Manager role?

Candidates need 2–3 years’ experience in ecommerce, Amazon, or digital marketing, strong analytical skills with Excel/Google Sheets, client or account management experience, and skills in communication, creative problem-solving, organization, and adaptability.

What are Pattern's company values?

Pattern's values include Game Changer (challenges the status quo and drives innovation), Data Fanatic (uses data to diagnose problems and inform decisions), and Partner Obsessed (listens deeply to partners).

What makes a strong candidate for this Amazon Account Manager position?

A strong candidate has 2–3 years in ecommerce or Amazon, client management experience, strong analytical skills in Excel, excellent communication, proactive problem-solving, and embodies values like being data-driven and partner-focused.

Pattern

Ecommerce acceleration and competitive analysis

About Pattern

Pattern.com focuses on ecommerce acceleration, particularly on Amazon, by providing a free digital shelf management software that analyzes data from millions of searches and products. This tool uses machine learning to give brands insights into their competition, helping them optimize their product listings. Unlike competitors, Pattern.com offers both free tools and premium services, including market insights and consultancy, to help brands grow on Amazon. The company's goal is to empower brands to enhance their visibility and sales on one of the largest online marketplaces.

Lehi, UtahHeadquarters
2013Year Founded
$269.4MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Consulting, Consumer GoodsIndustries
1,001-5,000Employees

Risks

Increased competition from AI-driven ecommerce platforms could erode Pattern's market share.
The rapid growth of Amazon's third-party sellers may dilute Pattern's service effectiveness.
The partnership with Giggster may divert focus from core ecommerce services.

Differentiation

Pattern offers a free digital shelf management tool for Amazon sellers.
The company uses machine learning to provide customized insights for product optimization.
Pattern's premium services include deep market insights and patented technology solutions.

Upsides

Pattern was named one of the World's Most Innovative Companies in 2024.
The launch of the Shelf inventory solution expands Pattern's service offerings.
Pattern's AI models enhance seller performance across multiple retail marketplaces.

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