AI - Senior Business Development Manager at ServiceNow

Mumbai, Maharashtra, India

ServiceNow Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, AI, SaaSIndustries

Requirements

  • Seasoned professional with sales leadership, business development, strategy, and operations expertise
  • AI domain expertise combined with sales execution excellence
  • Consistent track record of exceeding quota in a fast-paced sales environment, especially for new and incubating technologies
  • Superb leadership skills, high level of integrity, coaching acumen, strong executive presence, and communication skills
  • Passion for winning as a team and embodying the "Hungry and Humble" mantra
  • Self-starter capable of quickly driving action and delivering measurable results

Responsibilities

  • Develop and execute growth strategies at the regional level in conjunction with adjacent functional leaders (Field Sales and Pre-Sales Leadership, Marketing, Alliances & Channels, Professional Services, and Sales Operations teams) to scale the AI business
  • Collaborate closely with Public Sector Major Area leadership to align priorities and business objectives
  • Help build, manage, and report on the AI forecast and pipeline
  • Contribute to a global team of Gen AI BDM specialists by sharing best practices and supporting teammates
  • Partner with the Partner and Channel organization to build a sell to, with, and through model for AI in the territory
  • Monitor industry developments, competitor activities, emerging trends, potential business opportunities, and customer requirements to provide feedback and insights to product managers and leadership
  • Coach core teams with deep AI expertise to identify specialty solution opportunities and manage the sales cycle
  • Partner cross-functionally to design, build, and execute the AI sales growth strategy across all product workflows and sales geographies
  • Establish and drive sales best practices across the organization

Skills

Business Development
Sales Leadership
Go-To-Market Strategy
Generative AI
Agentic AI
Strategy
Operations
Cross-Functional Collaboration

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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