AI Engagement Manager | Healthcare at EliseAI

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

3+ years of experience in consulting or client strategy and operations within a high-growth tech or startup environment
Prior founding experience and a technical background is a plus
Strong executive presence and the ability to advise clients on business transformation initiatives
Analytical mindset with a knack for turning insights into strategic recommendations
Excited by emerging technology and passionate about the real-world impact of AI
Comfortable with ambiguity and eager to build playbooks and processes from scratch
Must thrive in working in a fast-paced environment
Ability to prioritize effectively and get things done
Willingness to work in person at our office 5 days a week

Responsibilities

Guide clients through implementation, aligning on business goals and ensuring quick time-to-value
Help customers reimagine workflows and decision-making by embedding AI into their daily operations
Own a portfolio of high-value and complex accounts, identifying opportunities to deepen adoption and deliver measurable ROI
Design repeatable strategies to support product rollout and long-term success across customer types
Lead data-driven conversations that tie AI performance to client KPIs and long-term objectives
Support clients through change management, helping teams embrace AI and integrate it into core processes
Provide structured feedback to Product, Engineering, and Operations to continuously improve the platform
Attract top-tier talent to join our driven team

Skills

Customer Success

Product Adoption

Strategic Partnerships

Implementation

Workflow Optimization

Business Transformation

Healthcare

Patient Engagement

Care Coordination

EliseAI

Conversational AI solutions for businesses

About EliseAI

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

New York City, New YorkHeadquarters

2017Year Founded

$138MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries

201-500Employees

Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Risks

Increased competition from companies like Colleen AI and Funnel may erode market share.

Expansion into healthcare faces challenges due to regulatory requirements and integration issues.

Reliance on proprietary technology poses risks if competitors develop superior solutions.

Differentiation

EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.

The platform handles 50% of tour appointments, with 27% scheduled after business hours.

EliseAI supports multiple languages, enhancing its utility in diverse markets.

Upsides

EliseAI's Series D funding of $75M boosts its market expansion and product development.

The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.

Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.

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