Manager, Quality Reporting
Interwell HealthSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, InsurtechIndustries
Requirements
Candidates should possess a Bachelor's degree in a relevant field, along with a minimum of 7 years of experience in quality management, sales operations, or a related area. Strong analytical and problem-solving skills are essential, as is the ability to interpret complex data and identify trends. Experience with fraud detection and risk management is highly desirable, as is familiarity with insurance sales practices and regulatory compliance.
Responsibilities
The Agent Quality Manager will collaborate with Risk Operations and Insurance teams to identify and implement fraud detection measures within sales operations, monitor key sales metrics to identify emerging risks, and proactively improve tools to combat evolving threats. They will maintain a framework for investigating potential fraud, coordinate actions based on investigations, and provide direction to Partner Operations teams on agent-facing actions to mitigate risks and ensure compliance. Additionally, the role involves proactive supervision of agent sales practices, staying current on industry regulations, and informing strategies to uphold the highest standards of agent quality.
Skills
Agent Quality Management
Fraud Detection
Agent Supervision
Risk Operations
Investigation
Sales Practice Oversight
Compliance Management
Ethos Life
Online life insurance with no medical exams
About Ethos Life
Ethos Life provides life insurance solutions through a fully online platform, making it easier for individuals and families to obtain coverage without the need for medical exams. The application process is streamlined, allowing potential clients to receive instant quotes and often get approved within minutes by answering specific health and lifestyle questions. This approach contrasts with traditional life insurance methods, which can be lengthy and cumbersome. Ethos Life sells term and whole life insurance policies through partner carriers and earns commissions on these sales. Additionally, the company offers complimentary estate planning tools, such as free wills, to enhance the customer experience and set itself apart from competitors. The goal of Ethos Life is to provide straightforward and affordable life insurance options while simplifying the overall process for its customers.
Key Metrics
Austin, TexasHeadquarters
2016Year Founded
$395.4MTotal Funding
SERIES_DCompany Stage
Financial ServicesIndustries
501-1,000Employees