Advisory Solution Consultant, Workflow Data Fabric and Intelligent Automation

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial Intelligence, Workflow AutomationIndustries

Requirements

Candidates should have over 7 years of experience in technical presales, solution architecture, or consulting, with a proven history in enterprise-scale data integration and analytics. A strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, various database solutions, and analytics platforms is required. Deep familiarity with integration technologies such as REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies is necessary. Working knowledge of software development practices and proficiency in programming languages like JavaScript, Python, or SQL is essential. Experience with low-code/no-code application development platforms is expected, and ServiceNow platform certifications are strongly preferred. Experience leveraging or integrating AI into work processes, decision-making, or problem-solving is also a key requirement.

Responsibilities

The Advisory Solution Consultant will serve as a key technical advisor for ServiceNow’s Workflow Data Fabric, articulating the benefits of integrated data solutions to stakeholders. They will lead technical discovery sessions to understand customer data integration challenges and translate them into ServiceNow-based solutions. Responsibilities include designing robust architectures for data ingestion, transformation, integration, analytics, and actionable insights using the Workflow Data Fabric. The role involves close collaboration with sales, product, engineering, and delivery teams to ensure solution alignment and project success. Additionally, they will support the presales lifecycle to drive sales targets with tailored data integration solutions and maintain deep technical expertise on ServiceNow’s platform and industry trends.

Skills

Data Engineering

Integration

Presales

Workflow Data Fabric

NowAssist

Agentic AI

Data Lifecycle Management

Solution Architecture

Data Ingestion

Data Transformation

Data Analytics

Technical Advisory

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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