Job Title: Solution Consultant

Salary: $131,925 - $217,725 (Base Pay) Employment Type: Full-time Location Type: Remote

Company Description

ServiceNow, founded in San Diego, California in 2004 by Fred Luddy, is a global market leader in AI-enhanced technology. We serve over 8,100 customers, including 85% of the Fortune 500®, by providing an intelligent cloud-based platform that connects people, systems, and processes. Our mission is to empower organizations to work smarter, faster, and better, and we are dedicated to making the world work better for everyone.

Position Overview

As a member of the Solution Consulting team, you will play a crucial role in supporting Solution Sales and driving revenue. You will collaborate closely with Sales, Product Management, and the executive team. This is a hands-on technical consultant position requiring both breadth and depth in solution delivery and positioning during sales cycles.

Responsibilities

• Technical Expertise: Act as a technical and domain expert for the client-facing sales team.
• Solution Development & Positioning: Develop, position, and provide product-specific solutions during sales cycles to achieve quarterly and annual sales goals for an assigned territory.
• Discovery & Demonstration: Lead discovery workshops to understand customer challenges and deliver product demonstrations that align our solutions with customer needs.
• Customer Engagement: Answer product feature and technical questions from customers, channel partners, and internal ServiceNow colleagues.
• Product Feedback: Provide feedback to product management on product enhancements that address customer needs and add value.
• Knowledge Sharing: Share and learn best practices and reusable assets with other Solution Consultants to improve team efficiency and quality.
• Market Awareness: Stay current on competitive analysis and market differentiation.
• Event Support: Support marketing events, including executive briefings, conferences, user groups, and trade shows.

Qualifications

• 7+ years of pre-sales solution consulting or sales engineering experience in a specific product area.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience collaborating with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and working effectively with Sales counterparts.
• Ability to travel as necessary.

Compensation & Benefits

• Base Pay: $131,925 to $217,725 (guideline, actual compensation may vary based on qualifications, skill level, competencies, and work location).
• Incentive Compensation: Sales positions typically offer a competitive On Target Earnings (OTE) incentive compensation structure.
• Equity: Potential for equity (when applicable).
• Benefits: Health plans (including flexible spending accounts), 401(k) Plan with company match, Employee Stock Purchase Plan (ESPP), matching donations, flexible time away plan, and family leave programs.

Additional Information

• Work Personas: ServiceNow embraces a flexible and distributed work environment. Work personas (flexible, remote, or required in office) are assigned based on the nature of the work.
• Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, or nationality.

Note: If you're not sure you meet every qualification, we still encourage you to apply! We value inclusivity and welcome candidates from diverse backgrounds and non-traditional paths. Your unique experiences and willingness to dream big make you an exceptional candidate.