[Remote] Advisory Solution Consultant at ServiceNow

Southfield, Michigan, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Enterprise Software, AI TechnologyIndustries

Requirements

Candidates must have 7+ years of pre-sales solution consulting or sales engineering experience, with a strong understanding of Generative AI, Agentic AI, and the value AI brings to organizations. Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving is essential. Familiarity with Financial Services, Insurance, or Manufacturing industries is required, along with platform selling motion knowledge and the ability to manage territories, build pipelines, and work collaboratively with sales counterparts. The role requires attention to detail, organization, and the ability to handle challenging customers, with up to 30% travel expected.

Responsibilities

The Advisory Solution Consultant will support product sales as a technical and domain expert, guiding revenue for specific ServiceNow products. This involves leading discovery workshops to understand customer challenges, delivering product demonstrations, and answering technical questions from customers, partners, and colleagues. The consultant will also provide feedback to product management on enhancements, share best practices with other Solution Consultants, stay current on competitive analysis, and support marketing events.

Skills

Solution Selling

Product Demonstrations

Technical Consulting

Domain Expertise

Discovery Workshops

Product Management Feedback

Competitive Analysis

Market Differentiation

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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