Advisory Solution Consultant - Commercial

California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, AI TechnologyIndustries

Requirements

Candidates must have 7+ years of pre-sales solution consulting or sales engineering experience in a specific product area, with experience leveraging or critically thinking about how to integrate AI into work processes. Proficiency with the ServiceNow platform or technical expertise with cloud software solutions is required, along with experience collaborating with product management, product marketing, partners, and professional services. Territory management skills, including pipeline building and working with sales counterparts, are also necessary. Travel may be required.

Responsibilities

The Solution Consultant will support product sales as a technical and domain expert on a client-facing sales team, guiding revenue for assigned products. This role involves leading discovery workshops to understand customer challenges and delivering product demonstrations to align solutions with customer needs. Responsibilities include answering product feature and technical questions, providing feedback to product management on enhancements, sharing best practices with other Solution Consultants, and staying current on competitive analysis. The consultant will also support marketing events such as executive briefings, conferences, user groups, and trade shows.

Skills

Solution Delivery

Solution Positioning

Product Demonstrations

Technical Consulting

Domain Expertise

Discovery Workshops

Product Management

Competitive Analysis

Market Differentiation

AI Technology

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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