Responsibilities

The Administrative Assistant will make outbound calls and follow up with clients/customers using Kixie Call Dialer, answer incoming calls and route them appropriately, maintain accurate and updated contact logs, call notes, and client data, schedule meetings, appointments, and follow-ups for team members, assist in managing email correspondence and basic CRM data entry, perform clerical duties including document preparation, file management, and data entry, provide general support to management and other departments as needed, and help track performance metrics related to call outreach and response.