Administrador de Vendas at Caterpillar Inc.

Sao Paulo, Sao Paulo, Brazil

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Construction Equipment, Mining, Financial ServicesIndustries

Requirements

Superior completo preferencialmente em Administração, Marketing ou Economia
Inglês Intermediário
Conhecimento das ferramentas do Office 365
Foco no Cliente: Conhecimento dos valores e práticas que alinham as necessidades e a satisfação do cliente como considerações primárias em todas as decisões de negócios e capacidade de aproveitar essas informações na criação de soluções personalizadas para o cliente
Tomada de Decisão e Pensamento Crítico: Conhecimento do processo de tomada de decisão e ferramentas e técnicas associadas; capacidade de analisar situações com precisão e tomar decisões produtivas com base em julgamentos informados
Comunicação Eficaz: Compreensão de conceitos, ferramentas e técnicas de comunicação eficaz; capacidade de transmitir, receber e interpretar com precisão ideias, informações e necessidades por meio da aplicação de comportamentos de comunicação apropriados
Gestão de Relacionamento: Conhecimento de técnicas de gestão de relacionamento; capacidade de estabelecer e manter relações de trabalho saudáveis com clientes, fornecedores e colegas
Conhecimento da Linha de Produtos: Conhecimento de produtos financeiros (CDC, Finame, Leasing)
Conhecimento de máquinas (candidatos em destaque)

Responsibilities

Responder às dúvidas dos clientes e prestar atendimento ao cliente em relação a produtos e serviços, abordando questões relacionadas aos pedidos dos clientes
Execução de tarefas administrativas gerais, incluindo manutenção de arquivos, agendas e compromissos, para as equipes de vendas
Manter banco de dados e atualizar registros de contatos, contas e pedidos conforme necessário
Monitorar, priorizar e acompanhar o status dos pedidos para fornecer atualizações aos clientes
Treinamento dos revendedores Caterpillar

Skills

Key technologies and capabilities for this role

SalesFinancial ServicesFinancingLeasingCustomer Relationship ManagementCredit Analysis

Questions & Answers

Common questions about this position

What are the main responsibilities of the Administrador de Vendas role?

The role involves performing administrative and internal support tasks for the sales team, responding to customer inquiries, executing general administrative tasks like file maintenance and scheduling, maintaining databases, monitoring order status, and training Caterpillar dealers.

What skills are required for this position?

The key skill required is customer focus, which involves knowledge of values and practices that prioritize customer needs and satisfaction in business decisions, and the ability to create customized solutions for clients.

What is the company culture like at Caterpillar Inc.?

Caterpillar has an inclusive culture that seeks equity, respects differences, and believes in people's potential, considering candidates with disabilities (PCDs) and diversity in gender, culture, ethnicity, religion, age, generation, race, nationality, and sexual orientation.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

How should I apply and track my application?

Check the status of your candidacy directly in the Workday system, as it is the main communication channel, where all updates related to your application will be reflected.

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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