High school diploma or general education degree (GED) required
At least five years of experience in a high-volume operation
Customer/Patient-Focused: Start with the customer/patient and work backwards, invest time to understand objectives, tie activities to those objectives utilizing lean principles & practices
Action-Oriented: Thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision
Responsibilities
Direct daily activities for Warehouse operations including labor assignments, receiving, putaway, inventory control, organization, and general housekeeping
Ensure support is provided to the Supervisor in ensuring quality, workplace health & safety, and continuous improvement
Ensure necessary handling procedures (both physical and written) are followed, as documented in client-level Quality Agreements, Service Level Agreements, and SOPs
Verify and receive materials into inventory, mark and inventory packages for storage or transit, including palletizing and shrink-wrap
Accurate and timely filing of company and facility documents as required
Operate Material Handling Equipment safely to pull, pick, put away, and load/unload product
Ensure teammates are executing tasks safely
Ensure both group and individual productivity standards are met
Work collaboratively with Supervisor to develop positive working relationships and run operations
Assess workflow and plan and schedule shift based on workload
Report shortages and follow up to locate items or incomplete orders
Take physical inventories as directed
Assume the responsibilities of a supervisor when necessary
Address instances of service standards not being met appropriately and immediately
Set KPIs and ensure staff is fully informed of requirements to meet KPIs
Elevate potential situations to the next level of supervision when required
Identify and correct mistakes/inconsistencies when receiving/completing paperwork
Mentor/coach teammates in Lean methodology (e.g., daily huddles, monitoring KPIs, leader standard work)
Facilitate Lean activities (e.g., waste identification, root cause analysis, visual management, process improvement)
Share best practices with peers and teammates within the facility and support continuous improvement
Regularly review operational performance and lead change initiatives