Acct Exec 3, Enterprise Direct Sales at Comcast

Plymouth, Michigan, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

In-depth experience, knowledge and skills in own discipline (sales of Comcast Commercial Internet, Video and Voice services)
Knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures
Ability to determine own work priorities and act as a resource for colleagues with less experience
Excellent verbal and written skills, with skill in presenting, persuading and negotiating
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance; ability to work nights, weekends, variable schedule(s) and overtime as necessary

Responsibilities

Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services; sells with goals of exceeding departmental financial and unit targets
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Develops sales territory, including cultivation of local partnerships and organizational affiliations
Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
Actively seeks ways to promote and position the Comcast brand within territory
Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience; maintains and builds customer relationships to drive customer retention
Works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up
Maintains accurate and quality sales records and prepares sales and activity reports, as required
Attends out-of-office meetings with customers on a regular basis
Understands Operating Principles and makes them the guidelines for how to do the job; owns the customer experience by putting customers first and providing seamless digital options; knows products and services as an enthusiastic learner, user and advocate
Other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

sales presentationsprospectingcold callinglead generationterritory managementrelationship buildingcompetitive analysis

Questions & Answers

Common questions about this position

What is the compensation for this Acct Exec 3 role?

This information is not specified in the job description.

Is this position remote or does it require office presence?

This information is not specified in the job description.

What skills are required for this enterprise sales position?

The role requires in-depth experience in sales, knowledge of Comcast products and services, skills in presenting, persuading, and negotiating, as well as some knowledge of network design, MAN technologies, Ethernet, Internet technologies, and voice network technologies including VoIP.

What is the company culture like at Comcast for this role?

Comcast emphasizes passion for teamwork, innovation in media and technology, delivering superior customer experiences through the Comcast Credo, and working as part of a team to drive sales.

What makes a strong candidate for this sales executive position?

Strong candidates have in-depth sales experience, can create and deliver face-to-face presentations, generate leads through prospecting like cold calling, build customer relationships for retention, and possess knowledge of networking technologies.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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