Accounts Receivable Supervisor at Airbase

Independence, Ohio, United States

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$65,000 – $65,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Industrial GasesIndustries

Requirements

Strong leadership skills
Prior collections experience
Strong passion for fostering an environment of Diversity, Inclusion, and Respect
Experience with developing, contributing, and supporting commitment to World Class Service, exceeding customer expectations, and building brand loyalty

Responsibilities

Oversees and monitors the collection efforts of team to ensure adherence to North Division protocols and that collection goals are exceeded, including promoting prompt payment of outstanding invoices and other matters that will maximize cash flow
Monitors and prioritizes workload of team to maximize collection effort and in accordance with Airgas Credit & Collection Policy
Assists team with reconciling difficult accounts
Identifies issues with billing, pricing, cylinders that cause customer service problems, and works to resolve such issues
Escalates problem accounts to NDIV or field management to ensure prompt and appropriate action
Promotes and maintains professional, service-oriented relationships with internal and external customers
Acts as an ambassador for the entire department promoting the value & support the Collections team provides
Works internally across the Division & externally directly with customers to reduce total A/R and DSO
Develops and maintains close working relationships with the Regional Company Area Vice Presidents (AVPs), District Managers (DMs), Account Managers, Branch Managers and other field departments such as Cylinder Control
Reviews aging reports with team and engages appropriate field personnel as needed to expedite resolution of outstanding payments
Participates in branch and district accounts receivable meetings, sales training presentations or other corporate/divisional meetings with team when requested
May be asked to call on accounts
Provides supervision, support, and training to team
Works in partnership with the other AR Supervisors regarding recommendations and implementation of process improvement opportunities that enhance the overall direction of the Collections team
Leads by example promoting a customer service oriented environment
Develops, mentors, and provides direct guidance to the Collection Specialists
Implements actions to achieve productivity goals of the team; monitors and reports results
Provides a climate of motivation, communication, support and trust within department and with cross-functional teams
Holds associates accountable for meeting their goals, and rewarding and disciplining employees as necessary
Handles special projects

Skills

Accounts Receivable

Collections

Team Supervision

Leadership

Customer Service

Process Improvement

Workflow Analysis

Cash Flow Management

Airbase

Spend management and AP automation platform

About Airbase

Airbase offers a spend management platform that helps businesses manage their financial operations more effectively. The platform includes services such as guided procurement, accounts payable automation, expense management, and corporate card management. These features allow companies to control their spending, streamline procurement processes, and automate accounts payable tasks. Airbase's software is designed to be user-friendly, providing visibility and control over spending for clients ranging from small businesses to large corporations. Unlike many competitors, Airbase also fosters a community for finance professionals through its Slack group, Off the Ledger, where users can share insights and ask questions. The goal of Airbase is to provide businesses with the tools they need to manage their finances efficiently and ensure compliance globally.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$88MTotal Funding

ACQUISITIONCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Risks

Competition from Amazon Business could threaten Airbase's market share in spend management.

Paylocity's acquisition may disrupt existing client relationships or service offerings.

Rapid AI integration may face adoption challenges, impacting customer satisfaction.

Differentiation

Airbase offers a comprehensive spend management platform with AP automation and corporate card management.

The platform provides real-time insights into spending, enhancing decision-making for mid-market firms.

Airbase's partnership with Sardine enhances fraud prevention, increasing platform security and client trust.

Upsides

AI-powered Touchless AP reduces manual processing time, boosting efficiency and cost savings.

Paylocity's acquisition could expand Airbase's resources and accelerate growth and innovation.

New spend analytics and vendor management features offer better financial control for clients.

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