Accounts Receivable Manager

About Labelbox

At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially.

We're the only company offering three integrated solutions for frontier AI development:

• Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale
• Frontier Data Labeling Service: Specialized data labeling through Alignerr, leveraging subject matter experts for next-generation AI models
• Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling

Why Join Us

• High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions.
• Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence.
• Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution.
• Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI.
• Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics.

Role Overview

We’re looking for a driven, detail-oriented Accounts Receivable Manager based in India to own the global A/R function. In this role, you’ll be responsible for overseeing all aspects of the order-to-cash cycle—from invoicing to collections—ensuring accuracy, efficiency, and a world-class customer billing experience. You’ll manage a small team (including A/R Specialists), collaborate with cross-functional stakeholders (Sales, RevOps, Legal, and Customer Success), and help scale our A/R operations to support our growing SaaS business.

Your Impact

• Own and manage the full accounts receivable lifecycle: billing, collections, cash application, dispute resolution, and reporting.
• Ensure timely and accurate invoicing for SaaS contracts, renewals, and usage-based charges.
• Oversee A/R aging reports and proactively manage collections and follow-ups on outstanding balances.
• Manage customer communications around payment issues, credit memos, or billing disputes professionally and effectively.
• Support global revenue recognition by ensuring accurate timing, documentation, and compliance.
• Collaborate with RevOps, Sales, and Legal to align on customer contract terms, billing structure, and collection strategy.
• Optimize A/R tools, automation, and processes (e.g., NetSuite, Chargebee, Stripe) for scale and efficiency.
• Provide regular reporting and KPIs (DSO, aging buckets, collection efficiency) to finance leadership.
• Ensure audit readiness and maintain proper documentation and controls.
• Manage, mentor, and develop a small team of A/R professionals.

What You Bring

• Bachelor’s degree in Accounting, Finance, or a related field.
• 5+ years of experience in Accounts Receivable, with at least 2 years in a managerial role.
• Strong understanding of SaaS billing models (subscription, usage-based, freemium upgrades) and revenue cycle.
• Proficiency in accounting and billing tools such as NetSuite, Chargebee, Stripe, or similar platforms.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication skills for interacting with global customers and internal stakeholders.
• Proven track record of improving A/R operations through automation, reporting, or process enhancements.
• Comfortable working independently in a fast-paced, remote environment.