Remote

Accounts Receivable Claims Clerk

Philippines

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Insurance, Claims ManagementIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-Time
  • Salary: (Not specified) A claims analyst is responsible for reviewing and evaluating claims submitted by customers, ensuring their accuracy, eligibility, and compliance with company policies, by investigating claims, determining validity, and customer settlement (credit) amounts while maintaining detailed records and communicating with team lead for approval.

Requirements

  • Review and evaluate customer claims submitted through various channels (e.g., online, phone, mail).
  • Investigate claims to determine validity and eligibility based on company policies and procedures.
  • Gather and analyze supporting documentation to support claim decisions.
  • Determine appropriate settlement (credit) amounts for valid claims.
  • Maintain accurate and detailed records of all claim activities in the company’s database.
  • Communicate effectively with customers regarding the status of their claims.
  • Collaborate with team leads to resolve complex claims and escalate issues as needed.
  • Identify and report potential fraud or abuse.
  • Stay updated on relevant industry regulations and company policy changes.
  • Contribute to process improvement initiatives within the claims department.

Responsibilities

  • Reviewing and evaluating customer claims.
  • Investigating claims for validity and eligibility.
  • Determining customer settlement (credit) amounts.
  • Maintaining detailed claim records.
  • Communicating with customers and team leads.

Additional Details

  • Employment Type: Full-Time
  • Workplace: Remote
  • Language: English (en)
  • Department: (Not specified)
  • Published: 2025-01-13
  • Remote: Yes
  • Benefits: WFH (Work From Home)

Skills

Claims Evaluation
Customer Service
Documentation Analysis
Fraud Detection
Communication
Record Keeping
Policy Compliance
Process Improvement

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees

Benefits

Remote Work Options
Unlimited Paid Time Off
Flexible Work Hours
Paid Parental Leave
Mental Health Support
Stock Options
Professional Development Budget
Home Office Stipend
Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.
Competitors like Deel show rapid growth, indicating a highly competitive market.
Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.
Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.
Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.
Remote's entry into Japan expands its reach in high-demand international employment markets.
The global payroll solutions market is projected to reach $10.5 billion by 2030.

Land your dream remote job 3x faster with AI