Accounts Receivable Specialist
RoutableSalary not specified
Full Time
Entry Level & New Grad
Accounts Receivable and Chargeback Coordinator at Good American
Los Angeles, California, United States
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Fashion, RetailIndustries
Requirements
- Associate or Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)
- 2+ years of experience in Accounts Receivable, collections, or chargeback resolution (preferably in consumer goods, retail, or wholesale)
- Proficiency with Excel and accounting/ERP systems (e.g., NetSuite, SAP, Oracle, QuickBooks)
- Strong attention to detail and analytical skills
- Excellent communication and organizational abilities
- Problem-solving mindset and ability to handle disputes professionally
- Comfortable working cross-functionally in a fast-paced environment
- Ability to work onsite four days a week
Responsibilities
- Generate and distribute customer invoices and account statements
- Monitor customer accounts for timely payments and follow up on past-due balances
- Record and apply customer payments accurately in the accounting system
- Reconcile AR accounts to ensure accuracy and resolve discrepancies
- Assist with month-end close activities related to AR
- Review and research customer chargebacks and deductions to determine validity
- Collaborate with sales, logistics, and customer service teams to gather supporting documentation
- Dispute invalid chargebacks and recover funds when applicable
- Track and report on chargeback trends, root causes, and resolution outcomes
- Maintain detailed chargeback logs and ensure timely resolution
- Assist with credit checks and account setup for new customers
- Prepare weekly and monthly AR and chargeback reports for management
- Support process improvement initiatives to reduce chargebacks and enhance collection efficiency
- Provide excellent communication and service to internal teams and external customers
Skills
Accounts Receivable
Invoicing
Payment Collection
Chargeback Management
Dispute Resolution
Account Reconciliation
Financial Reporting
Credit Checks
AR Reporting
Process Improvement
Good American
Fashion brand offering inclusive women's apparel
About Good American
Good American provides a variety of clothing designed for women of all shapes and sizes, including premium denim, swimwear, and bodysuits. Their products focus on fit and style, catering to modern women who want high-quality apparel that enhances their confidence. The company differentiates itself by emphasizing inclusivity and sustainability, having achieved B Corporation Certification. Good American operates a direct-to-consumer model, allowing for better control over customer experience and offering flexible payment options.
Culver City, CaliforniaHeadquarters
2016Year Founded
$1.3MTotal Funding
DEBT_PPCompany Stage
Consumer GoodsIndustries
201-500Employees
Risks
Increased competition in the premium denim market may impact market share.
Rapid retail expansion could strain resources and affect product quality.
Reliance on celebrity endorsements poses risks if partnerships don't resonate with audiences.
Differentiation
Good American emphasizes inclusivity with a wide range of sizes and styles.
The company holds B Corporation Certification, ensuring high social and environmental standards.
Direct-to-consumer model allows control over brand and customer experience.
Upsides
Recent retail expansion increases brand visibility and customer accessibility.
Partnership with H&M enhances brand reach and inclusivity efforts.
Celebrity endorsements boost brand recognition and appeal to diverse audiences.
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