Account Success Manager - Global Accounts at Visa

London, England, United Kingdom

Visa Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payments, FintechIndustries

Requirements

  • Manage interactions with assigned clients at very senior levels
  • Act as relationship owner across all Visa Direct offerings for key global accounts
  • Be accountable for revenue goal attainments across all Visa Direct products
  • Develop and execute strategies to drive revenue growth
  • Work closely with global and regional teams to ensure client success
  • Identify new business opportunities
  • Improve processes for money movement within assigned clients’ organizations

Responsibilities

  • Relationship Management: Maintain and strengthen key global client relationships; serve as primary point of contact; coordinate with multiple departments to meet client needs timely
  • Account Growth: Grow assigned accounts by identifying new business opportunities, upselling/cross-selling products/services; establish annual account plans; work with clients to reach financial objectives; accountable for revenue growth of client portfolio
  • Contract Negotiation: Lead contract negotiations ensuring mutually beneficial terms
  • Client Retention: Ensure client satisfaction and resolve issues
  • Reporting: Track progress, analyze performance, and inform future strategies
  • Team Collaboration: Work closely with other teams

Skills

Account Management
Client Relationship Management
Payments Processing
Visa Direct
Cross-Border Payments
Financial Services

Visa

Global digital payment network provider

About Visa

Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.

San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.

Risks

CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.

Differentiation

Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).

Upsides

Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.

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