Account Manager

Employment Type: Full-time Working Pattern: Monday to Friday, 36.25 hours per week Salary: Up to £47,500 plus up to 20% bonus and a car allowance of £600 per month. Location: Field based covering the West Midlands - Birmingham, Stoke, Wolverhampton, Stafford

Position Overview

Tandem is seeking an ambitious and dedicated Account Manager to join our movement for positive change. This role focuses on creating and maintaining relationships with introducing used car dealers, attending face-to-face appointments, and conducting telephone/email negotiations to offer competitive finance terms. The primary goal is to meet individual targets and adhere to company policies.

About Tandem

Tandem is the UK's greener digital bank, dedicated to revolutionizing how we save, borrow, spend, and share, all while nurturing the planet, our people, and our customers. As one of Europe's fastest-growing digital banks, our values of Brave, Enterprising, Simple, and Together (BEST) drive our 500-strong team to collaborate towards a brighter, greener future. Tandem also operates Loop, a secondary app simplifying money sharing among friends.

Your Team: Collaborators in Change

You will be part of a diverse team with varied experiences, perspectives, and backgrounds, contributing to a unique company culture and enhanced customer experience. We value our team members and foster collaboration to achieve common goals, all driven by our mission to make greener lifestyles more accessible.

Your Impact: Building a Greener Tomorrow

As an Account Manager, your responsibilities will include:

• Business Development: Creating quality used car dealer relationships within your geographical area.
• Account Management: Managing existing used car dealers to ensure they meet their sales and efficiency targets.
• Attending face-to-face dealer onsite meetings and negotiations to offer competitive finance facilities.
• Offering excellent customer service.
• Being an active team player.
• Achieving business targets and personal objectives.
• Attending 121s and team meetings in our office locations (typically Cardiff/Blackpool).

Requirements

We are looking for candidates who possess:

• Effective communication styles and methods for interacting with used car dealers.
• The ability to work independently, set priorities, and take a lead role.
• A willingness to take accountability for personal performance.
• Clear, fair, and non-misleading verbal and written communication skills with customers.
• The capacity to work under pressure in a target-driven environment and prioritize tasks effectively.
• Excellent organizational and time/diary management skills.
• The ability to research, digest, analyze, and present material clearly and concisely to senior management.
• Excellent interpersonal skills.
• Proactive and strategic thinking capabilities in a fast-moving environment.
• Flexibility and adaptability to a wide variety of tasks and willingness to work extra hours when needed.
• The ability to present to motor dealers of all sizes and types.

Desirable Experience (Not Essential)

• Previous experience in motor finance or associated businesses within the motor industry.
• A good understanding of the digital marketplace within the motor finance industry.
• An understanding of the regulatory environment within the motor industry.

Rewards

At Tandem, your hard work is rewarded in many ways, including:

• Competitive salary and bonus structure.
• Car allowance.
• [Other benefits listed below - Note: Specific benefits were not fully detailed in the provided text.]