Account Manager VI at Remitly

Johannesburg, Gauteng, South Africa

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Risk Management, Financial Services, Anti-Money LaunderingIndustries

Requirements

Fluent in Portuguese (business level) and English
Demonstrated success in new business development or account management, preferably in Financial Services, SaaS, or data-driven industries
Experience with value-based or consultative selling approaches
Working knowledge of Salesforce
Ability to work under pressure and deliver against performance targets
Strong organizational, time management, and forecasting skills
Strong communication and relationship-building skills, including experience presenting or networking at client or industry events
Experience of a proven sales methodology (e.g., SPIN, Insight Selling, MEDDICC) is a plus
Goal-oriented, comfortable in high-pressure, fast-paced environments
Excellent communication skills (telephone, face-to-face) for internal networking and client-facing activity
Hardworking and passionate for success

Responsibilities

Develop and implement a strategic plan for your portfolio, understanding customer needs, challenges, and growth opportunities
Identify, pursue, and close new business opportunities through research, networking, and client engagement
Follow up on regional leads, outbound calling, and social selling using LinkedIn and other applications
Manage existing accounts to drive retention, upselling, and cross-selling opportunities
Collaborate with colleagues across teams to maximize the use and value of products and services
Keep up to date with market and competitive developments, such as major regulatory changes and new product offerings
Prepare and maintain an effective sales territory plan, including target prospects and markets with trackable activities to meet financial and business targets
Maintain accurate forecasts and customer data using Salesforce or a similar CRM tool
Meet and exceed quarterly business and revenue goals
Travel to the regions (estimate quarterly trips)

Skills

Key technologies and capabilities for this role

Business DevelopmentSalesAccount ManagementClient Relationship ManagementStrategic PlanningRevenue GrowthNew Business DevelopmentCommunication Skills

Questions & Answers

Common questions about this position

What languages are required for this role?

Fluency in Portuguese at a business level and English is required.

Is travel required in this position?

Yes, travel to the regions (Angola, Mozambique, Cape Verde, Guinea Bissau, and Sao Tome & Principe) is part of the role, with an estimate of quarterly trips.

What are the key responsibilities of this role?

The role involves developing strategic plans for client portfolios, pursuing new business opportunities, managing existing accounts for retention and upselling, collaborating with teams, maintaining sales plans and forecasts in CRM like Salesforce, and meeting quarterly revenue goals.

What kind of work environment can I expect?

This is a high pressured and fast paced environment that is dynamic and collaborative, suitable for goal-oriented, hardworking individuals passionate about success.

What makes a strong candidate for this position?

A proactive, results-driven individual with demonstrated success in new business development or account management, excellent communication skills, and the ability to build long-term partnerships is ideal.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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