Account Manager - Teleco at Hewlett Packard Enterprise

Johannesburg, Gauteng, South Africa

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Technology, ITIndustries

Requirements

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert
Frequently contributes to the development of new ideas and methods
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors
Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives
Acts as an expert providing direction and guidance to process improvements and establishing policies
Frequently represents the organization to external customers/clients
Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives
May provide mentoring and guidance to lower level employees
Constantly develops information technology industry knowledge to position HPE’s portfolio in the account

Responsibilities

Manages one or several larger accounts or acts as the account lead for a substantial part of a top account
Understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE’s strategy
Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account
Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team
Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business
Develops and engages with the extended partner ecosystem to maximize HPE’s presence in the account
Orchestrates, engages, guides and provides feedback to the extended account team members
Acts as customer’s advocate inside HPE
Plans for accounts to deliver results through the financial year and beyond
Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions
Influences the decision-making of customer executives through describing the value of HPE's solutions and their relevance to the customer's priorities
Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business
When appropriate, understands the innovation agenda and digital journey of the customer, and provides input into them
Builds a business value framework for the customer
Builds and executes a plan to drive growth and profitability across HPE's portfolio, in a structured and recurring way
Drives growth in HPE's strategic value portfolio through positioning these solutions with the customer
Formulates and presents technology choices for the customer that will expand HPE's presence and margin in the account
Leverages HPE programs and tools (e.g. Executive Sponsors, BU deal support, and supply chain programs) to improve business performance
Contributes to internal reviews connected to deals and sales planning
Engages with the customer to identify opportunities
Translates customers' needs into opportunities

Skills

Key technologies and capabilities for this role

Account ManagementIT StrategyPipeline BuildingDeal ClosingCustomer Relationship ManagementPartner EcosystemBusiness DevelopmentPortfolio Management

Questions & Answers

Common questions about this position

Is this Account Manager role remote?

Yes, this role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

What is the salary or compensation for this position?

This information is not specified in the job description.

What key skills are needed for the Account Manager - Teleco role?

The role requires advanced subject matter knowledge to solve complex business issues, expertise in managing large accounts, understanding customer IT and business objectives, pipeline building, deal closing, and building customer relationship networks.

What is the company culture like at Hewlett Packard Enterprise?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this Account Manager position?

Strong candidates apply advanced subject matter expertise, manage large accounts effectively, understand customer IT/business objectives, drive pipeline and deals, build executive relationships, and act as a customer advocate within HPE.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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