Account Manager, Strategic Partnerships | California -Bay Area

San Francisco, California, United States

Auto‑apply with AI Apply

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Candidates should possess strong communication and relationship-building skills, along with experience in Account Management, Business Development, and/or Customer Success within the healthcare or mental health industries. They must be proactive problem-solvers and strategic thinkers, known for their ability to listen, communicate, and adapt in dynamic environments, and thrive in a mission-driven organization.

Responsibilities

The Account Manager, Strategic Partnerships will serve as the long-term relationship manager focused on increasing engagement, new patient growth and provider retention, proactively communicate with partners to build trust and set appropriate expectations, collaborate with Talkiatry’s Strategic Partnerships team, act as the liaison between referral partners and internal teams, coordinate and lead virtual and in-person trainings, ensure partners have up-to-date information, manage issue resolution, escalations, and problem-solving, work cross-functionally to improve the partner experience, and prepare and present regular partnership performance data.

Skills

Talkiatry

Provides virtual psychiatric care services

About Talkiatry

Talkiatry provides psychiatric care services through a telehealth platform, focusing on mental health support. Clients seeking help can easily check if their insurance is accepted and complete an online assessment, which helps match them with a suitable psychiatrist from Talkiatry's team. This allows clients to have their first virtual visit within days, making mental healthcare more accessible. Unlike many competitors, Talkiatry's services are covered by insurance, reducing the financial barriers often associated with mental health care. The goal of Talkiatry is to offer convenient and empathetic psychiatric care, led by a diverse team of experts, to help clients on their journey to better mental health.

New York City, New YorkHeadquarters

2019Year Founded

$192.6MTotal Funding

DEBTCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Holidays

Paid Parental Leave

Flexible Work Hours

Remote Work Options

Risks

Increased competition from other telehealth platforms may affect market share.

Reliance on insurance reimbursements poses financial risks with policy changes.

Rapid expansion could lead to operational challenges and quality control issues.

Differentiation

Talkiatry offers insurance-covered virtual psychiatric care, enhancing accessibility for patients.

The company partners with ERC Pathlight to provide specialized care for eating disorders.

Talkiatry's diverse clinical team ensures personalized care across various mental health needs.

Upsides

Talkiatry's value-based care model improves health outcomes and reduces costs.

The partnership with Biogen expands services to address postpartum depression effectively.

Growing telehealth adoption boosts demand for Talkiatry's services.

Land your dream remote job 3x faster with AI

Try Jobo Free