Account Manager, Singapore at Discord

Singapore

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, Advertising, TechnologyIndustries

Requirements

3-5 years experience as an Account Manager in advertising, media, or digital marketing with quota-carrying responsibility, preferably within the gaming (Mobile or PC) industry
Fluent or native Mandarin and English proficiency (Spoken and Written) — required to manage both regional and China-outbound client communications
Deep understanding of China / South East Asia gaming landscape, digital media formats, buying tactics, and measurement tools across multiple markets
Strong ability to tell stories with data through analysis and presentations, with expertise in client reporting (wrap reports, QBRs)
Willingness to travel within across APAC for client meetings occasionally

Responsibilities

Working closely with an Account Executive and managing day-to-day client relationships and ensuring successful campaign delivery
Oversee campaign performance, pacing, optimization, and reporting for gaming and entertainment partners across the GCR region
Deliver insightful, data-backed reporting (wrap reports, QBRs, optimization summaries) that tell the story of campaign performance and brand impact
Work cross-functionally with product, marketing, operations, and data science teams to align client objectives with product capabilities and drive continuous improvement
Partner with global account leads and HQ stakeholders to localize global campaigns and share learnings from APAC markets
Build strong, trusted relationships with key decision-makers at publishers, studios, and agencies — understanding their goals and identifying upsell and renewal opportunities
Stay ahead of emerging trends in gaming, anime, streaming, fandoms, and youth culture, bringing fresh, relevant insights to clients and internal teams
Represent APAC client perspectives in internal discussions to ensure regional alignment in measurement, creative strategy, and ad product evolution

Skills

Account Management

Client Relationship Management

Campaign Management

Campaign Optimization

Performance Reporting

QBRs

Data Analysis

Cross-functional Collaboration

Gaming Industry Knowledge

Sales Upsell

Discord

Voice, video, and text communication platform

About Discord

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, catering to a wide range of groups such as artists, activists, study groups, and hobbyists. Users can join various communities, known as servers, which host discussions and activities related to their interests. Unlike many other platforms, Discord does not rely on advertising or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and foster a sense of belonging.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$952.6MTotal Funding

SERIES_HCompany Stage

Consumer Software, Social ImpactIndustries

1,001-5,000Employees

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.

Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.

Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.

The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.

Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!

Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.

Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.

Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).

Risks

Discord's revenue growth slowed in 2022, indicating potential market saturation.

Integrating Gas may alienate existing users if not managed carefully.

Decentralized platforms like SINOVATE pose a competitive threat to Discord's model.

Differentiation

Discord offers a unique ad-free communication platform with a premium subscription model.

It supports diverse communities, from gamers to artists, enhancing its user base diversity.

Discord's acquisition of Gas expands its reach to a younger, teen-focused audience.

Upsides

Discord's revenue grew 44% in 2022, showcasing resilience in a challenging market.

Integration with AI moderation tools can enhance user experience and safety.

Collaborations with educational platforms position Discord as a key remote learning tool.

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