Tandem Bank

Account Manager - Scotland

United Kingdom

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, FintechIndustries

Requirements

Candidates should possess effective communication styles and methods for interacting with used car dealers. They must be able to work independently, set priorities, and take a lead role, while also taking accountability for their own performance. Strong verbal and written communication skills are essential for conveying information clearly, fairly, and without misleading customers. The role requires the ability to work under pressure in a target-driven environment, with excellent organizational and time/diary management skills. Candidates should be able to research, digest, analyze, and present material clearly to senior management. Excellent interpersonal skills, proactive work habits, and strategic thinking in a fast-paced environment are necessary. Flexibility and adaptability to various tasks and willingness to work extra hours are also required. The ability to present to motor dealers of all sizes and types is important. Previous experience in motor finance or associated businesses within the motor industry, a good understanding of the digital marketplace in motor finance, and knowledge of the regulatory environment in the motor industry are advantageous but not essential.

Responsibilities

The Account Manager will create and maintain relationships with introducing used car dealers. They will attend face-to-face appointments and conduct telephone/email negotiations to offer competitive finance terms to used car dealers. Key responsibilities include meeting individual targets, adhering to company policies, developing quality used car dealer relationships within their geographical area, and managing existing used car dealers to ensure they meet sales and efficiency targets. The role also involves offering excellent customer service, being an active team player, achieving business targets and personal objectives, and attending 121s and team meetings.

Skills

Account Management
Business Development
Sales
Negotiation
Relationship Management
Finance
Customer Service

Tandem Bank

Digital bank offering green financial solutions

About Tandem Bank

Tandem Bank provides digital financial services with a focus on environmentally friendly solutions. It offers a variety of products including personal loans, home loans, mortgages, car finance, and savings accounts, catering to individuals in the UK. The bank's approach to lending emphasizes green initiatives, aiming to minimize the environmental impact of its customers. Tandem generates revenue through interest on loans and fees from savings products. What sets Tandem apart from other banks is its strong commitment to sustainability, demonstrated by financing significant CO2 reductions and collaborating with partners like Oplo and Allium to enhance its green offerings. The goal of Tandem Bank is to provide fair financial solutions while promoting environmental responsibility.

Blackpool, United KingdomHeadquarters
2013Year Founded
$164.3MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Fintech, Social Impact, Financial ServicesIndustries
201-500Employees

Benefits

Paid Vacation
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Flexible Work Hours
Hybrid Work Options

Risks

Competition from digital banks like Monzo and Starling Bank is intensifying.
Regulatory scrutiny on greenwashing claims could challenge Tandem's environmental product claims.
Rising UK interest rates may reduce demand for Tandem's lending products.

Differentiation

Tandem Bank focuses on environmentally friendly financial solutions, setting it apart from competitors.
The bank's community-driven approach involves users in product development, enhancing customer satisfaction.
Tandem's partnerships with Oplo and Allium strengthen its green lending initiatives.

Upsides

Increased demand for sustainable finance aligns with Tandem's green financial products.
Open banking in the UK enhances Tandem's ability to offer personalized services.
UK's net-zero emissions goal supports Tandem's green lending business model.

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