[Remote] Account Manager, Mid-Market at Angi

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Home Services, TechnologyIndustries

Requirements

1+ years of experience in account management, customer success or similar role with book of business ownership
Ideal experience maintaining $5M in business
Able to demonstrate ownership of outcomes, not just tasks - seeing issues through to resolution with limited oversight
Business development mentality and proven experience in revenue-generating roles
Ability to manage priorities across a large and diverse book of business
Good time management skills with a problem-solving approach

Responsibilities

Grow and retain revenue generated from Enterprise relationships in your book of business
Manage relationships with midsize service professionals in the industry
Collaborate with corporate partners of mid-size franchise networks on marketing strategies to help their members successfully use Angi
Identify growth areas by analyzing partner performance and understanding their bottom line and growth initiatives
Deliver on quarterly revenue growth goals through revenue retention and upselling activities
Think strategically to identify tailored opportunities with proactive outreach and offer solutions to maximize Angi products & services
Deeply understand Pro key performance metrics (e.g., appointment set rate, cost of marketing, Angi performance against goals)
Ensure prompt and accurate answers and solutions are provided to partners
Develop client relationships by helping them identify new growth opportunities
Review reports to determine strategy effectiveness and make changes (e.g., increase spend targets, coverage areas, communication preferences)
Serve as the lead point of contact for all partner matters
Meet with partners regularly to provide guidance, understand market trends, and identify optimization opportunities
Forecast and track key account metrics (e.g., close rates, sales funnel process, busy seasons)
Communicate progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
Effectively communicate account status to management, including risks, opportunities, and anomalies

Skills

Key technologies and capabilities for this role

Account ManagementRevenue GrowthRelationship ManagementPerformance AnalysisMarketing StrategySalesBusiness DevelopmentStrategic Partnerships

Questions & Answers

Common questions about this position

What is the primary responsibility of the Account Manager, Mid-Market role?

The primary responsibility is to grow and retain revenue generated from Enterprise relationships in your book of business, managing relationships with midsize service professionals.

What are the key performance metrics I need to understand in this role?

You need to deeply understand Pro key performance metrics such as appointment set rate, cost of marketing, and what Angi performance is against those metric goals.

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What team will I be joining and what growth opportunities does it offer?

You'll join the Strategic Partnerships team within the MidMarket team in Enterprise Corporate Accounts, a high visibility, high impact team managing millions of dollars with opportunities to learn, grow, and advance into the Large Corporate Account group.

Angi

Sustainability consulting for ESG performance ratings

About Angi

Angi Sustainability focuses on sustainability consulting by providing Environmental, Social, and Governance (ESG) performance ratings and science-based targets for investments. The company collaborates with organizations like the Carbon Disclosure Project and the United Nations Global Compact to help institutional investors and corporations improve their ESG practices. Angi Sustainability stands out by offering both consultancy services and subscription-based analytical tools, allowing clients to measure and enhance their sustainability efforts. The goal is to support clients in making responsible investment decisions and advancing their sustainability initiatives.

Milan, ItalyHeadquarters

2017Year Founded

$225.5MTotal Funding

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

1,001-5,000Employees

Benefits

Competitive compensation.

This position will be eligible for a competitive year end performance bonus & equity package.

Full medical, dental, vision package to fit your needs

Flexible vacation policy: work hard and take time when you need it

Pet discount plans & retirement plan with company match (401K)

The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world

Risks

Increased competition from Thumbtack and TaskRabbit in the home services market.

Consumer shift towards DIY solutions may reduce demand for traditional services.

Potential backlash against ESG ratings could affect Angi Sustainability's credibility.

Differentiation

Angi offers a wide range of vetted home service professionals.

Angi Sustainability provides ESG performance ratings and science-based targets.

Partnerships with organizations like CDP and WWF enhance Angi's credibility.

Upsides

Growing demand for smart home solutions expands Angi's service offerings.

Increased interest in green home improvements aligns with Angi's sustainability focus.

Rising ESG reporting requirements boost demand for Angi Sustainability's services.

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