Account Manager | Mid at Nord Security

Vilnius, Vilnius County, Lithuania

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€28,800 – €38,400Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

Proven experience in account management or a related field
Excellent communication and interpersonal skills in English
Strong analytical skills and ability to interpret data to drive business decisions
Strong negotiation and problem-solving abilities
A passion for building and maintaining long-term customer relationships
Familiarity with our product suite (Business Suite) is a plus

Responsibilities

Develop and execute strategic account plans to maximize revenue growth and customer satisfaction
Manage a large portfolio of accounts, providing exceptional customer service and support
Analyze customer data to identify opportunities for upselling, cross-selling, and account expansion
Collaborate with cross-functional teams to ensure seamless customer experiences
Negotiate contracts and pricing to achieve favorable terms for the company
Track and report on key performance indicators (KPIs) to measure success

Skills

Key technologies and capabilities for this role

Account ManagementStrategic PlanningCustomer ServiceData AnalysisUpsellingCross-SellingNegotiationContract ManagementKPI ReportingProblem-Solving

Questions & Answers

Common questions about this position

What is the salary range for this Account Manager position?

The gross salary range is 2400-3200 EUR per month.

What is the work arrangement or remote policy?

The role offers a hybrid work model with 3 office days and 2 days working from home, plus the option to work from anywhere when needed.

What are the key skills required for this role?

The position requires proven experience in account management, excellent communication and interpersonal skills in English, strong analytical skills, strong negotiation and problem-solving abilities, and a passion for building long-term customer relationships.

What does the company culture and work environment look like?

The team is dynamic, works closely together across functions in a next-gen Cyber City office with ergonomic workspaces, modern meeting rooms, engaging events, and hybrid flexibility.

What makes a strong candidate for this Account Manager role?

A motivated and results-oriented individual with a passion for customer success, proven account management experience, and the skills to develop strategic plans and drive revenue growth stands out.

Nord Security

Cybersecurity services for individuals and businesses

About Nord Security

Nord Security provides a variety of cybersecurity products aimed at protecting both individuals and businesses from online threats. Their main offerings include NordVPN, which is a virtual private network that ensures secure internet access through advanced encryption and threat protection, making it popular among millions of users. For businesses, NordLayer offers a tailored cybersecurity solution that allows secure access to the internet and company resources while helping organizations comply with various regulations. Additionally, NordLocker is an encrypted cloud storage service that enables users to securely sync, back up, and share files, utilizing strong cryptography for data protection. Unlike many competitors, Nord Security combines multiple cybersecurity services into a single subscription model, making it easier for users to manage their online safety and data privacy.

Vilnius, LithuaniaHeadquarters

2012Year Founded

$194.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

CybersecurityIndustries

1,001-5,000Employees

Benefits

Health Insurance

Mental Health Support

Professional Development Budget

Flexible Work Hours

Additional Paid Leave

Risks

Emerging VPN providers offering lower prices could erode Nord Security's market share.

Rapid evolution of cyber threats may strain Nord Security's resources.

Expansion into eSIM technology could face regulatory challenges in different countries.

Differentiation

Nord Security offers a comprehensive cybersecurity package with advanced threat protection.

NordLayer provides businesses with secure internet access and compliance support.

NordLocker uses state-of-the-art cryptography for secure cloud storage.

Upsides

Nord Security's partnership with Bango enhances distribution through telecom channels.

The global VPN market is expected to grow significantly, benefiting NordVPN.

Demand for secure remote work solutions boosts Nord Security's business products.

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