Account Manager - Media Partnerships

Employment Type: Full-time

Position Overview

At Centerfield, our Account Managers don’t just manage media partnerships, they power growth. In this high-impact role, you’ll take ownership of a portfolio of top-tier media partners, driving performance, retention, and long-term success. You'll be at the center of fast-paced strategy and collaboration, using data insights and relationship-building to unlock new opportunities. From optimizing existing accounts to onboarding fresh media sources, you'll play a key role in expanding our reach and delivering real results. If you excel at turning insights into strategy, enjoy building meaningful relationships, and perform best in a fast-paced setting, you’ll thrive in this role.

How You'll Contribute

Publisher Relationship Management

• Serve as the key contact for publisher accounts, focusing on their retention and growth.
• Develop and nurture positive relationships with all publisher touch points, ensuring publisher satisfaction.

Strategic Planning and Onboarding

• Prepare implementation plans and lead publisher onboarding, presenting content strategy and annual plans.
• Collaborate closely with publishers to identify needs, including content approval workflows, and provide consultation on best practices for solutions and setup.

Content Evaluation and Management

• Regularly assess the quality of media, geo’s, and consumer attributes that align with our client's KPIs.
• Identify new opportunities within existing accounts as well as new accounts, collaborating with the analytics team to increase revenue.

Operational Excellence

• Work closely with Ad Operations on day-to-day operational processes, from campaign set-up to troubleshooting and QA.
• Collaborate with Analytics to determine root causes for customer success or failure, driving requirements for product or process enhancement.
• Adhere to established processes and workflows related to campaign set-up, pixel placement strategy, creative execution, ad trafficking, and campaign management.
• Provide input on new processes and workflows as needed.

Cross-Functional Collaboration

• Partner with internal cross-functional teams to understand client goals and key performance metrics, exceeding goals throughout campaigns.

Data-Driven Management

• Leverage technical tools and quantitative data to manage campaigns, ensuring success, high customer satisfaction, and renewals.
• Prepare campaign insights reporting, including analysis and research.

What We're Looking For

• 2+ years of experience in Account Management (Media Partnerships experience is a strong plus, but not required)
• Comfortable analyzing data using tools like Excel, including Pivot Tables, to drive insights and recommendations
• Strong analytical skills

Company Information

Hi, We're Centerfield. Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

Application Instructions

If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.

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At Centerfield, all official communication regarding job opportunities will come exclusively from an @centerfield.com email address. We do not conduct interviews via email or chat platforms, and we will never ask for personal or financial information like your social security number or banking details. If you suspect you’ve been contacted by a scammer, mark the message as "phishing" or "spam" and do not respond or share any personal details.