Account Manager - Life Sciences (London) at PatSnap

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Technology, Intellectual PropertyIndustries

Requirements

2+ years of experience in a B2B sales or client facing roles
Leads by example and exemplifies Patsnap’s iLOGIC values
Self-starter with a desire to learn and grow quickly
Curious, adaptable and thrive working in an innovative and fast-paced environment
Foundational understanding of Sales Methodologies
Foundational understanding of Customer Success in SaaS
Comfortable presenting to both end users and decision-makers
A team player when it comes to internal collaboration
Education or sales experience in life sciences industry highly beneficial
Ability to show aptitude for using Outreach, Salesforce, Pendo, Gong, LinkedIn Sales Navigator and other tools within the Patsnap tech stack

Responsibilities

Key point of contact for an account pack consisting of our customers, working towards a net renewal and expansion target (80% renewal, 20% expansion)
Build and maintain strong relationships with some of the world’s greatest innovators
Identify and grow opportunities within your account pack
Negotiate commercial agreements, conduct customer Kick-off’s and Quarterly Business Reviews
Prioritize tasks while effectively managing internal and external stakeholders
Consistently deliver rolling 90-day forecasts
Keep up to date with all major product updates and articulate their value to our clients
Clearly communicate progress of initiatives to internal and external stakeholders
Use internal and external resources to master Account Management concepts in SaaS and become a Patsnap subject matter expert

Skills

Key technologies and capabilities for this role

Account ManagementCustomer SuccessRevenue GrowthClient RelationshipsRenewalsExpansion OpportunitiesLife SciencesIP ManagementR&D CollaborationAI Solutions

Questions & Answers

Common questions about this position

What is the work arrangement for this Account Manager role?

This is a hybrid position in the London, UK office with the expectation to work from the office on Wednesdays, though you are welcome to work out of the office more often if you wish.

What experience is required for this position?

Candidates need 2+ years of experience in B2B sales or client-facing roles, along with the ability to use tools like Outreach, Salesforce, Pendo, Gong, and LinkedIn Sales Navigator.

What does the company culture look like at Patsnap?

Patsnap has a vibrant and diverse team across offices in Singapore, Toronto, London, and Shanghai, with a hyper-growth trajectory powered by a strong company-wide vision, work ethic, entrepreneurial spirit, and commitment to an inclusive environment where talent thrives.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this Account Manager position?

Strong candidates have 2+ years in B2B sales or client-facing roles, exemplify Patsnap’s iLOGIC values, lead by example, thrive in fast-paced environments, and show customer obsession with a passion for innovation and life sciences.

PatSnap

Intellectual property and innovation intelligence platform

About PatSnap

PatSnap offers a platform that helps businesses, inventors, and researchers understand patents and innovation. Its main product aggregates and analyzes data from patents, scientific literature, and market reports, enabling clients to make informed decisions about their R&D investments. PatSnap operates on a subscription model, providing various service tiers and educational courses to empower clients in leveraging their innovation data. The company's goal is to help clients drive business growth and maintain a competitive edge through effective use of intellectual property.

Singapore, SingaporeHeadquarters

2007Year Founded

$342MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, EducationIndustries

501-1,000Employees

Benefits

Paid Vacation

Unlimited Paid Time Off

Mental Health Support

Parental Leave

Life Insurance

Private Healthcare

Private Pension

RRSP Contribution Matching

Eyecare Voucher Scheme

WFH Stipend

Cycle To Work scheme

Company Equity

Paid Volunteering Days

Risks

UK lawtech startups' growth could threaten PatSnap's market share by 2026.

Cultural resistance to legal tech may limit PatSnap's effectiveness in some companies.

Expansion in Japan may face challenges due to current minimal revenue share.

Differentiation

PatSnap integrates generative AI into R&D, enhancing drug discovery timelines.

The platform aggregates data from patents, literature, and market reports for comprehensive insights.

PatSnap's subscription model ensures steady revenue and continuous platform enhancement.

Upsides

Expansion in Japan aims to boost revenue contribution to 10% from a minimal share.

Collaboration with BizInt Smart Charts enhances data integration and patent intelligence access.

CoPilot AI assistant improves IP and R&D workflows, increasing user efficiency.

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