Account Manager (Large Accounts) at PatSnap

London, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

High Tech, Energy, SaaS, Intellectual Property, R&DIndustries

Requirements

Experience managing large or multi-stakeholder accounts (B2B SaaS experience preferred)
Strong relationship management skills, with a consultative and value-driven approach
Commercially minded and comfortable partnering with sales to drive results
Organized and proactive in using account planning frameworks to drive value-based outcomes
Skilled in presenting, influencing, and negotiating with senior stakeholders
Organized, analytical, and proactive in planning account growth
Excited to work in a fast-moving, global SaaS environment
A genuine interest in helping customers innovate and succeed

Responsibilities

Manage relationships within a portfolio of large, strategic clients
Drive renewals and achieve quarterly expansion targets
Partner closely with Account Executives and Account Directors on expansion opportunities
Build trusted relationships with multiple stakeholders across customer organizations
Lead account reviews, track customer objectives, and ensure value realization across teams
Identify risk areas and develop retention strategies
Accurately forecast both renewals and expansion on a 90 day rolling basis
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Collaborate with cross-functional teams (Sales, Product, etc.) to deliver exceptional client experiences

Skills

Account Management

Relationship Management

Client Portfolio Management

Renewals

Expansion Strategies

Stakeholder Management

Commercial Outcomes

SaaS Sales

PatSnap

Intellectual property and innovation intelligence platform

About PatSnap

PatSnap offers a platform that helps businesses, inventors, and researchers understand patents and innovation. Its main product aggregates and analyzes data from patents, scientific literature, and market reports, enabling clients to make informed decisions about their R&D investments. PatSnap operates on a subscription model, providing various service tiers and educational courses to empower clients in leveraging their innovation data. The company's goal is to help clients drive business growth and maintain a competitive edge through effective use of intellectual property.

Singapore, SingaporeHeadquarters

2007Year Founded

$342MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, EducationIndustries

501-1,000Employees

Benefits

Paid Vacation

Unlimited Paid Time Off

Mental Health Support

Parental Leave

Life Insurance

Private Healthcare

Private Pension

RRSP Contribution Matching

Eyecare Voucher Scheme

WFH Stipend

Cycle To Work scheme

Company Equity

Paid Volunteering Days

Risks

UK lawtech startups' growth could threaten PatSnap's market share by 2026.

Cultural resistance to legal tech may limit PatSnap's effectiveness in some companies.

Expansion in Japan may face challenges due to current minimal revenue share.

Differentiation

PatSnap integrates generative AI into R&D, enhancing drug discovery timelines.

The platform aggregates data from patents, literature, and market reports for comprehensive insights.

PatSnap's subscription model ensures steady revenue and continuous platform enhancement.

Upsides

Expansion in Japan aims to boost revenue contribution to 10% from a minimal share.

Collaboration with BizInt Smart Charts enhances data integration and patent intelligence access.

CoPilot AI assistant improves IP and R&D workflows, increasing user efficiency.

Land your dream remote job 3x faster with AI

Try Jobo Free