Account Manager, Korea at Discord

Wellington, Kentucky, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, Advertising, Digital MarketingIndustries

Requirements

3-5 years experience as an Account Manager in advertising, media, or digital marketing with quota-carrying responsibility, preferably within the Korean gaming industry - including breadth of experience across mobile and PC/cross-platform clients
Proficiency in using campaign dashboards and analytics platforms (Looker, Tableau, Mode, or equivalent)
Native or business-level fluency in Korean and professional proficiency in English
Deep understanding of Korean gaming landscape, digital media formats, buying tactics, and measurement tools
Strong ability to tell stories with data through analysis and presentations, with expertise in client reporting (wrap reports, QBRs)
Willingness to travel within Korea and occasionally across APAC for client meetings

Responsibilities

Drive client success and own responsibility for advertising campaign performance for Korean gaming clients, managing day-to-day communications and relationships
Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts
Work cross-functionally with product, marketing, operations, and data science teams to ensure client success and achieve defined KPIs
Build strong relationships with clients, understand their businesses, and identify upsell opportunities based on campaign performance
Execute strategy supporting organizational goals while adapting Discord solutions to varying client needs in the Korean market

Skills

Account Management

Advertising Campaigns

Client Relationships

Campaign Analytics

Looker

Tableau

Mode

Korean

English

Gaming Industry

Digital Marketing

Cross-functional Collaboration

KPIs

Upsell

Discord

Voice, video, and text communication platform

About Discord

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, catering to a wide range of groups such as artists, activists, study groups, and hobbyists. Users can join various communities, known as servers, which host discussions and activities related to their interests. Unlike many other platforms, Discord does not rely on advertising or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and foster a sense of belonging.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$952.6MTotal Funding

SERIES_HCompany Stage

Consumer Software, Social ImpactIndustries

1,001-5,000Employees

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.

Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.

Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.

The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.

Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!

Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.

Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.

Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).

Risks

Discord's revenue growth slowed in 2022, indicating potential market saturation.

Integrating Gas may alienate existing users if not managed carefully.

Decentralized platforms like SINOVATE pose a competitive threat to Discord's model.

Differentiation

Discord offers a unique ad-free communication platform with a premium subscription model.

It supports diverse communities, from gamers to artists, enhancing its user base diversity.

Discord's acquisition of Gas expands its reach to a younger, teen-focused audience.

Upsides

Discord's revenue grew 44% in 2022, showcasing resilience in a challenging market.

Integration with AI moderation tools can enhance user experience and safety.

Collaborations with educational platforms position Discord as a key remote learning tool.

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