Account Manager II at Diligent Corporation

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Governance Risk Compliance, TechnologyIndustries

Requirements

Proven track record of success in sales
Commercially astute
Experience collaborating with stakeholders to realize shared goals
Embodies company culture and values
Understanding of competitor landscape, customers’ business strategy, and direction

Responsibilities

Proactively develops knowledge of Diligent’s products, solutions, strategy and business priorities
Responsible for prospecting new and existing business within the designated vertical / territory
Adopt a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform
Create a deep relationship with prospects and customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to internal commercial stakeholders to foster product growth
Develop and execute on account plans to ensure revenue targets, quota and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business growth
Coordinates with Sales stakeholders to prioritize actions for multiple assigned accounts based on customer needs, sales generating importance, and account risks
Develops specialized business plans for customers that drive business outcomes to generate new business and upsells. Presents business plans to customers to generate new non-qualified opportunities
Create feedback loops with product management and product marketing to communicate and relay customer pain points and feedback
Effectively manage the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology
Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings
Accurately maintain CRM records, forecast and report out on projected bookings, deals closed etc. on a regular basis
Demonstrates an understanding of the competitor landscape externally, including customers’ business strategy and the direction

Skills

Account Management

Revenue Growth

Pipeline Management

Forecasting

SaaS Sales

Customer Relationship Management

GRC

Product Sales

Commercial Sales

Diligent Corporation

Provides governance, risk, and compliance solutions

About Diligent Corporation

Diligent provides governance, risk, and compliance (GRC) solutions through a subscription-based software-as-a-service (SaaS) platform. Their tools help organizations manage board activities, ensuring clarity and security in operations. Clients, including large enterprises and non-profits, use Diligent's software to streamline board management, comply with regulations, and support environmental, social, and governance (ESG) commitments. Diligent stands out from competitors by focusing on data security, user privacy, and a user-friendly interface. The company's goal is to help organizations navigate regulatory challenges and achieve their strategic objectives.

New York City, New YorkHeadquarters

1994Year Founded

$21.6MTotal Funding

SERIES_BCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Health Insurance

Paid Vacation

Wellness Program

Risks

Data breaches raise concerns about Diligent's data security measures.

Expansion into Latin America may present operational and regulatory challenges.

New AI features could pose risks related to data privacy compliance.

Differentiation

Diligent serves over one million users from 23,000 organizations globally.

The company empowers 62% of the Fortune 500 with its GRC solutions.

Diligent integrates AI-driven analytics to enhance decision-making for board members.

Upsides

Diligent's new ESG module aligns with growing interest in ESG reporting.

Expansion in Latin America offers significant growth opportunities for Diligent.

Partnerships with firms like Aeries Technology accelerate market penetration.

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