National Account Manager - Stone, Commercial East
WestlakeFull Time
Senior (5 to 8 years)
Candidates should possess a minimum of 3 years in customer service and sales, with a preference for product, industry, and market knowledge. A Bachelor's degree in business administration or marketing is preferred. Strong business acumen, including an understanding of basic accounting and business concepts, is necessary. The role requires proficiency in English for reading, writing, and speaking, along with a proven ability to understand and communicate technical specifications. Key competencies include motivation, perseverance, composure under pressure, persuasion, negotiation skills, initiative, and strong relationship-building abilities. Reliability, good attendance, and the ability to pass a drug test are also required.
The Account Manager will be responsible for active selling, building and maintaining strong client relationships, and prospecting new business opportunities. They will identify client needs, recommend suitable products, manage expectations, and resolve issues through proactive communication to ensure customer satisfaction. Responsibilities include keeping customers informed about market trends, soliciting and closing sales, managing leads and customers in the CRM system, and managing aged inventory and accounts receivable. The Account Manager will also coordinate orders and deliveries with the internal team, develop programs based on customer needs, and create plans for business growth. They must focus on meeting business plans, conducting Customer Business Reviews, introducing new products, expanding market reach, and preparing various reports and correspondence. The role involves generating sales, negotiating effectively to grow sales, and understanding financial concepts like gross margin and the company's collection process.
Manufactures and distributes construction and packaging products
UFP Industries operates as a diversified holding company with several subsidiaries, including UFP Packaging, UFP Construction, and UFP Retail Solutions. The company manufactures, distributes, and sells a wide range of products for various markets, including residential and commercial construction, packaging, and industrial sectors. Its products are tailored to meet the specific needs of clients across North America, Europe, Asia, and Australia. UFP Industries stands out from its competitors by leveraging its extensive operational footprint and expertise to serve a diverse clientele, ensuring consistent revenue from multiple geographic regions and industry segments. The company's goal is to effectively meet the diverse needs of its customers while maintaining a steady income stream.