Account Manager

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: $70,000 - $100,000/year + bonus + equity + benefits (Colorado range: $75,000 - $90,000 + bonus + equity + benefits)

Vetcove is a Y Combinator and venture-backed growth stage company transforming the animal health industry. We help veterinary organizations spend more time giving care and less time shopping.

Responsibilities

• Act as the main point of contact for all client day-to-day communication and oversight.
• Craft agendas, host weekly meetings, and stay on top of action items for key accounts.
• Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients.
• Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts.
• Analyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholders.
• Work with product and engineering on client feedback loop, bug identification and resolutions.
• Work with onboarding and implementation to onboard new acquisition clinics.
• Nurture corporate relationships to drive affinity, loyalty, and trust in the Vetcove HD platform.

Requirements

• 3+ years in account management.
• Exceptional verbal, written, and presentation skills; comfortable in front of Senior leadership contacts.
• Excellent time and process management skills.
• Experience in developing client-facing reports with actionable insights and recommendations.
• Experience in developing and presenting data analyses and partner business reviews.
• Strong working knowledge of the entire Microsoft Office suite, with an emphasis on PowerPoint and Excel.
• Interest in client relationship building and willingness to travel for client-facing events.
• A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment.

Company Information

• Company: Vetcove
• Industry: Animal Health (eCommerce and mobile platforms for veterinary practices)
• Funding: Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC.

Benefits (Full Time Roles)

• 100% remote within the US
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At-home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events