Account Manager, End User at Rockwell Automation

Adelaide, South Australia, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Industrial AutomationIndustries

Requirements

Mining and Energy Industry Experience
Degree in Business, IT, Engineering or a related discipline
Experience in an industrial production environment, involved in the delivery of solution based outcomes
Minimum of 5 years of outcome-based solutions selling experience
Software experience added advantage: PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics etc

Responsibilities

Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process
Lead the relevant partners, internal and partners (Distributors, System Integrators, OEMs, etc) in the execution of every tactical actions in pursuit of the strategic goals defined in the Account Plans
Spend at least 70% of time in customer-facing activities to support account plans
Adopt our disciplined approach to managing sales opportunities and front log using available sales tools
Ensure customer satisfaction through regular contacts / visits and company sponsored surveys. Facilitate resolution of customer issues
Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts
Stay current on Industry trends, competitors, market drivers and RA offerings
Perform any other relevant responsibilities as and when assigned by Manager

Skills

Key technologies and capabilities for this role

Account ManagementSalesRelationship BuildingNegotiationIndustrial SoftwarePower ControlProcess ControlSmart ManufacturingIndustry 4.0Augmented RealityIIoTAdvanced AnalyticsMESConnected Enterprise

Questions & Answers

Common questions about this position

Is this a remote position or does it require office presence?

The role requires being based in the Adelaide office.

What are the key responsibilities of this Account Manager role?

Responsibilities include developing strategic account plans, leading partners in execution, spending at least 70% of time in customer-facing activities, managing sales opportunities, ensuring customer satisfaction, providing sales forecasts, and staying current on industry trends.

What does success look like in this position?

Success involves achievement of allocated sales targets, growth in existing accounts and acquisition of new ones, and improvement in customer satisfaction.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of company culture does Rockwell Automation have?

The company values makers, forward thinkers, and problem solvers who take pride in impactful work, with a focus on energized teams helping manufacturers be more productive, sustainable, and agile.

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters

1903Year Founded

$39.1MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Paid Time off

Parental Leave

Caregiver Leave

Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.

Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.

Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.

The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.

Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.

The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.

Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

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