Account Manager at Diligent Corporation

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Governance Risk Compliance, TechnologyIndustries

Requirements

Excellent communication and interpersonal skills, including verbal and written
Ability to effectively interact and lead discussions via phone, video, and in-person
Excellent formal presentation skills before small and large groups
Excellent sales, account management, and customer relationship management skills
Proven track record of consistently exceeding defined sales targets
Successful client-facing new logo or expansion sales background within SaaS industry
Excellent organizational and time management skills
Highly motivated, self-driven, and results oriented

Responsibilities

Perform sales activities from client outreach to product demonstrations and webinars to sales meetings culminating in closing deals
Conduct sales via a consultative advisor approach by utilizing Challenger, Gap Sales, and Command of the Message sales methodologies
Effectively position the benefits and positive outcomes of upgrading to new software solutions
Lead with a disciplined sales process and management resulting in a predictable sales engine
Exceed targets for client upgrades, revenue retention, and expansion sales
Establish expertise in Diligent products and our client’s organization and business
Maintain in-depth understanding of competitive conditions, industry practices, market opportunities, and partner requirements
Work closely with key stakeholders to evaluate business needs and foster innovation
Provide constant feedback on product, design, marketing, and customer/market behaviors to support innovation and delivery of leading solutions and experiences for customers
Leverage company resources and collaborate with cross-functional teams to continually drive performance and success

Skills

Key technologies and capabilities for this role

Account ManagementSaaS SalesClient SuccessRevenue GrowthUpsellCross-sellStrategic PlanningConsultative SellingSoftware MigrationGRC Solutions

Questions & Answers

Common questions about this position

What is the salary or compensation for the Account Manager role?

This information is not specified in the job description.

Is this Account Manager position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Account Manager position?

Key skills include consultative sales using Challenger, Gap Sales, and Command of the Message methodologies, solution-selling, strategic planning, operational excellence, and expertise in Diligent products.

What is the company culture like at Diligent?

Diligent fosters a culture of bold thinking, fast movement, curiosity, fearless experimentation, embracing change, continuous learning, and being agents of positive change in a global community.

What makes a strong candidate for the Account Manager role?

Strong candidates are intellectually curious sales professionals who act as consultative advisors, are results-driven, and can lead with a disciplined sales process to exceed targets for revenue retention and expansion.

Diligent Corporation

Provides governance, risk, and compliance solutions

About Diligent Corporation

Diligent provides governance, risk, and compliance (GRC) solutions through a subscription-based software-as-a-service (SaaS) platform. Their tools help organizations manage board activities, ensuring clarity and security in operations. Clients, including large enterprises and non-profits, use Diligent's software to streamline board management, comply with regulations, and support environmental, social, and governance (ESG) commitments. Diligent stands out from competitors by focusing on data security, user privacy, and a user-friendly interface. The company's goal is to help organizations navigate regulatory challenges and achieve their strategic objectives.

New York City, New YorkHeadquarters

1994Year Founded

$21.6MTotal Funding

SERIES_BCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Health Insurance

Paid Vacation

Wellness Program

Risks

Data breaches raise concerns about Diligent's data security measures.

Expansion into Latin America may present operational and regulatory challenges.

New AI features could pose risks related to data privacy compliance.

Differentiation

Diligent serves over one million users from 23,000 organizations globally.

The company empowers 62% of the Fortune 500 with its GRC solutions.

Diligent integrates AI-driven analytics to enhance decision-making for board members.

Upsides

Diligent's new ESG module aligns with growing interest in ESG reporting.

Expansion in Latin America offers significant growth opportunities for Diligent.

Partnerships with firms like Aeries Technology accelerate market penetration.

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