Account Manager Confirmé H/F at Tala

Lille, Hauts-de-France, France

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Consulting, Management Consulting, Data, Cloud Services, Finance, Energy, TransportIndustries

Requirements

Minimum 4 years of experience in ESN or consulting firm
Good understanding of IT environments, digital professions, and issues related to providers (cloud, SaaS, etc.)
Knowledge of engagement modes: régie, forfait
Proficiency in CRM, particularly Salesforce appreciated
Autonomy and sense of initiative
Curiosity and ability to understand client challenges
Excellent interpersonal skills and customer service orientation
Active network of contacts in the sector

Responsibilities

Participate in defining the short, medium, and long-term strategy for your accounts (and deploy it) with key team stakeholders (Experts, Managers, Sales, etc.)
Identify and develop the matrix of contacts and decision-makers to support clients, in line with our strategy and service catalog
Develop turnover and ensure the visibility of the Talan brand
Ensure monitoring and scaling of ongoing devices and services within your scope
Identify new targets and prospecting opportunities within your scope
Act as the conductor of pre-sales phases in close collaboration with the group's BUs and regions
Follow up on deals from an administrative and financial perspective from start to finish

Skills

Key technologies and capabilities for this role

Account ManagementStrategy DefinitionClient RelationshipSales CollaborationProject Management

Questions & Answers

Common questions about this position

Is this position remote or on-site?

The position is on-site.

What experience is required for this Account Manager role?

A minimum of 4 years of experience in an ESN or consulting firm is required.

What technical knowledge is needed for this position?

Candidates need a good understanding of IT environments, digital professions, and issues related to providers like cloud and SaaS, plus knowledge of engagement modes (regie, forfait) and mastery of CRM.

What are Talan's core values and company culture like?

Talan's values are engagement, respect, partage, esprit d’équipe, and optimisme. The company fosters a dynamic, diverse team environment in Lille and Amiens that encourages proximity, agility, collaboration, initiative, creativity, and operational excellence, and is certified Great Place To Work.

What makes a strong candidate for this Account Manager position?

Strong candidates will have at least 4 years in ESN or consulting, solid IT and digital knowledge including cloud/SaaS and CRM mastery, and the ability to drive strategy, business development, and client relations.

Tala

Digital wallet and lending platform for underserved

About Tala

Tala operates as a digital wallet and lending platform that focuses on providing financial services to individuals who are often overlooked by traditional banks. The platform uses artificial intelligence and machine learning to create a personalized financial experience for its users. Customers can access instant credit, transfer money easily, and pay bills all through a single app. Tala's unique data tools allow it to serve a diverse range of customers, including those without access to conventional banking. The company generates revenue through interest and fees on the credit it offers, as well as transaction fees for money transfers and bill payments. Operating in multiple countries across three continents, Tala adapts its services to different markets while aiming to enhance the financial well-being of its users by providing tailored credit lines and financial advice.

Santa Monica, CaliforniaHeadquarters

2011Year Founded

$341.1MTotal Funding

DEBTCompany Stage

Fintech, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Risks

Increased competition from Stripe in crypto payments could challenge Tala's market position.

Keytom's launch may attract Tala's crypto-interested customer base, reducing market share.

Apple's NFC chip decision could lead to more competition in the digital wallet space.

Differentiation

Tala uses AI to offer personalized financial experiences to underserved individuals.

The company provides instant credit and expansive bill payment options via a single app.

Tala's proprietary data tools enable services for those without traditional banking access.

Upsides

Integration of stablecoin payments could enhance Tala's transaction speed and cost-effectiveness.

Apple's NFC chip opening may allow Tala to offer more seamless payment options.

Equifax's AI advancements highlight potential for Tala to improve its credit scoring systems.

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