Account Manager
FormstackSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Consumer Software, Enterprise SoftwareIndustries
Requirements
Candidates should possess a Bachelor’s degree and demonstrate a proven track record in account management, ideally within the SaaS or B2B technology industry. Strong communication, interpersonal, and negotiation skills are essential, along with a deep understanding of sales processes and customer relationship management. Experience working with clients in Brazil is highly desirable.
Responsibilities
As an Account Manager, you will be responsible for managing and nurturing existing client accounts, ensuring high levels of customer satisfaction and driving renewals. You will proactively engage with stakeholders to understand their needs, identify opportunities for growth, and develop strategic account plans. Additionally, you will monitor account health, address any concerns, and collaborate with internal teams to deliver exceptional service and support.
Skills
Account Management
Renewals
Stakeholder Management
SaaS
Insider
Growth management platform for digital marketers
About Insider
Insider has created a Growth Management Platform (GMP) tailored for digital marketers, enabling businesses to effectively manage and enhance their growth throughout the sales funnel. The platform utilizes artificial intelligence to provide personalized customer experiences, which helps in increasing engagement and boosting sales. Insider serves a wide array of clients, including notable Fortune 500 companies like UNIQLO and Singapore Airlines, and operates globally in major cities such as London, Paris, and Tokyo. The company follows a software as a service (SaaS) model, offering its platform on a subscription basis, which allows for scalability and a consistent revenue stream. Insider differentiates itself from competitors through its focus on AI-driven personalization and its established reputation among high-profile clients. The company's goal is to continuously improve its platform and maintain high customer satisfaction to retain existing clients and attract new ones.
Istanbul, TürkiyeHeadquarters
2012Year Founded
$751MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees