[Remote] Account Manager at Ergeon

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Home Improvement, Construction, Residential ServicesIndustries

Requirements

Consultative sales mindset with exposure to both B2C and B2B environments
Proven ability to manage a high-volume sales pipeline with accuracy and follow-through
Structured sales framework expertise (SPIN or similar)
Persuasive communicator who builds trust and navigates objections with empathy
Simplifies complex offerings and helps customers make informed decisions
Tech-savvy, able to juggle multiple tools (Slack, Gmail, Pipedrive, Meets, Frontapp, internal tools)
Self-directed and focused while working remotely, even during ambiguity
Location in specified Account Manager Hiring Regions
Availability for 8 hours per day, 5 days per week within Monday through Sunday, 7 AM Eastern Time to 8 PM Pacific Time coverage window
Professional-grade remote setup: Windows (Intel Core i5 14th Gen or newer; AMD Ryzen 5) or equivalent processor performance

Responsibilities

Manage leads from qualification to close to delivery of service
Conduct outbound communications, including calls, SMS, and email; respond to inbound emails, texts, and phone calls
Apply consultative sales techniques (including SPIN) to uncover needs and build value
Build rapport and trust with customers by understanding their personal goals and property challenges
Connect customer needs to tailored solutions that enhance their property and lifestyle
Track and manage pipeline using CRM tools, prioritizing follow-ups and closing activities
Coordinate with PMs and CSRs to deliver a seamless experience
Share customer insights and trends with the Sales Team Leader
Collaborate to refine tools, training materials, and team processes
Contribute to knowledge sharing

Skills

Consultative Sales

SPIN Selling

CRM

Outbound Calling

Lead Management

Pipeline Management

B2C Sales

B2B Sales

Ergeon

Fence installation and repair services

About Ergeon

Ergeon focuses on fence installation and repair, providing high-quality wooden, metal, and custom fences, as well as gates for residential and commercial clients. The company utilizes proprietary technology to enhance the customer experience, allowing clients to visualize their projects in 3D, receive detailed quotes, and customize their designs. This tech-driven approach streamlines the process, ensuring timely and budget-friendly project completion while maintaining high standards of quality. Ergeon differentiates itself from competitors through its transparent pricing model and a global skilled workforce, which helps keep costs competitive without sacrificing service quality. The company's goal is to disrupt the traditional construction industry by offering customizable fencing solutions with excellent customer support.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$38.9MTotal Funding

SERIES_BCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

201-500Employees

Benefits

Competitive compensation

All-Remote

Tech, wellness, & learning fund

Stock options

Birthday paid day off

Flexible PTO

Free headset benefit

Co-working fund

Language classes

Risks

Rising material costs could impact pricing strategy and profit margins.

Increased competition from tech-driven startups may erode market share.

Potential labor shortages could affect scaling operations and service quality.

Differentiation

Ergeon leverages proprietary technology for seamless project visualization and completion.

The company offers transparent pricing with itemized quotes for customer clarity.

Ergeon's global skilled workforce ensures high-quality service and competitive pricing.

Upsides

Nationwide expansion covers 40% of U.S. households, boosting market reach.

Recognition as a top startup employer enhances brand reputation and employee satisfaction.

Increased demand for outdoor living spaces aligns with Ergeon's focus on outdoor construction.

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