5+ years in sales account management, preferably in the automotive industry
5+ years of commercial negotiation experience
Communication Skills/Experience
Business-level proficiency in the customer's native language
English language skills: Functional
Project Coordination - cross-functional teamwork
B2B presentation experience
Responsibilities
Day-to-day management of customer account, focusing on current business competitiveness and nurturing future growth opportunities
Serve as the commercial liaison between Drivetrain & Morse Systems and the local customer account, ensuring continuity of existing business and thorough communication to appropriate departments
Manage/resolve local commercial issues, including quotation, pricing, packaging, logistics, tooling, accounts receivable, and purchase orders for production and prototype business
Continuously develop customer relationships at the administrative level and support the customer management/development plan outlined by the Global Customer Manager
Function as the intermediary between customers and Drivetrain & Morse Systems to enhance image as a world-class global supplier
Provide engineering support, including basic application engineering, returned product analysis, and product launch support
Collaborate with quality, production control, and logistics departments to achieve or exceed performance levels on production and prototype business
Manage customer cost initiatives within pricing strategy parameters, including creating, negotiating, and executing an annual pricing plan
Coordinate with global customer management, product engineering, and manufacturing engineering for cost savings implementation
Facilitate coordination of design change requests between operations, engineering, and purchasing groups at customer and Drivetrain & Morse Systems; lead or support program management during launch and mass production
Understand annual and monthly powertrain production forecasts and their impact on forecast and budget; develop understanding of micro and macro business environments
Collect, investigate, and inform Drivetrain & Morse Systems of timely competitor activity/information to exploit competitive weaknesses