Account Manager at Adyen

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, PaymentsIndustries

Requirements

At least 5+ years of relevant experience (ideally in a related field)
Enjoy engaging others and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high-level technical discussions
Skilled in leveraging business acumen and analytical abilities to strategically assess and help reach client goals
Comfortable synthesizing complex data sets and using data to tell a story
Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
Proactive, adaptable, strategic thinker with a hands-on mentality
Self-motivated, resourceful, with a strategic mindset and commercial approach

Responsibilities

Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders
Develop a global network of people within Adyen and work collaboratively across cultures and time zones (relationship management)
Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts (commercial acumen)
Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers
Position Adyen as a trusted partner and use data to tell compelling stories (strategic consultation)
Prioritize and execute on short- and long-term projects with varying timelines across multiple accounts (project management)
Be the voice and champion for your customer internally and serve as a feedback loop (feedback)

Skills

Key technologies and capabilities for this role

Account ManagementPaymentsCustomer RelationshipsStrategic ThinkingCross-functional CollaborationPayments InsightsCustomer Experience

Questions & Answers

Common questions about this position

Is this Account Manager role remote or based in a specific location?

The role is based in Madrid and requires joining the team there.

What salary or compensation does this Account Manager position offer?

This information is not specified in the job description.

What key skills are required for the Account Manager role?

The role requires strong relationship management skills, commercial acumen to drive discussions and meet targets, and strategic consultation abilities including payments expertise.

What is the company culture like at Adyen for the Account Management team?

Adyen offers a fast-paced, highly entrepreneurial environment with high autonomy, a global multicultural team, collaborative work across cultures and time zones, and opportunities to level up skills through the AM Academy.

What makes a strong candidate for this Account Manager position?

A strong candidate is proactive, adaptable, a strategic thinker with a hands-on mentality, self-motivated, resourceful, and eager to deliver outstanding customer experiences while driving growth.

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters

2006Year Founded

$313.8MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Global exchange program

Adyen+

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.

BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.

Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.

The company holds acquiring licenses, allowing direct payment processing without third-party banks.

Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.

Collaboration with Affirm taps into a $185 billion BNPL market opportunity.

Adyen's healthcare partnerships open new revenue streams in the European market.

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