Account Management US at Sonic

Boston, Massachusetts, United States

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Prior experience in customer success/account management
User-centric strategic thinker at ease with analytics
Strong business acumen, ability to understand and articulate technical/clinical concepts
Ability to lead a transversal team
Interest in Sonio's mission

Contribute to the sales process by building and leading implementation plans for accounts
Ensure successful go-live by coordinating internal teams, organizing training, and ensuring adoption
Manage a portfolio of partners, nurture relationships, and organize quarterly business reviews
Identify upsell/cross-sell opportunities and develop execution strategies
Provide continued customer support, triaging issues and delegating to internal resources