Account Executive (French Speaking) at FreshBooks

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, SaaS, Customer ExperienceIndustries

Requirements

Minimum graduate degree
Strong French speaking skills (proficiency certificate required)
Clear, concise, and effective written and oral communication skills
Prior experience in any customer facing role preferred; sales experience good to have
Empathy towards customers and understanding their needs/requirements
Interest, curiosity, and openness to learning new products and bringing up new ideas
Good interpersonal skills and ability to collaborate with internal stakeholders and end customers
Learning mindset and right attitude to thrive in a fast-paced, performance-driven environment
Flexibility to work in different shifts/regions (especially North America) for a minimum of two years (mandatory)

Responsibilities

Become the resident expert on the Freshworks platform and sell new customers our cloud-based software
Drive new logo acquisitions to meet or exceed revenue targets
Demonstrate/sell value to key stakeholders within accounts
Build a plan to maximize revenue and customer satisfaction within accounts
Create and articulate compelling value conversations with C-Level stakeholders and align with internal stakeholders (AE's, Customer Success, Implementations, Billing, Support, deals teams)
Close large, complex deals involving multiple executive level stakeholders
Collaborate with and lead cross-functional teams to closure of large complex deals
Manage complex sales cycles and negotiate win-win agreements based on value-based selling
Exceed activity, pipeline, and revenue goals on a quarterly basis
Build strategies and execute plans in assigned territory to generate and maintain 4x pipeline
Analyze sales/metrics data from accounts to evolve strategy
Assist customers in identifying industry-relevant use cases and educate them for strong business impact
Develop long-term strategic relationships with key accounts
Ensure satisfaction within accounts

Skills

French

Sales

Account Management

Revenue Targets

C-Level Engagement

Cloud Software

Customer Acquisition

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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