Account Executive, Enterprise Sales at Comcast

Silver Spring, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

In-depth experience, knowledge and skills in own discipline (sales of Comcast Commercial Internet, Video and Voice services)
Knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts, and E-rate Contracting Processes and Procedures
Excellent verbal and written communication skills, with skill in presenting, persuading, and negotiating
Ability to work independently, determine own work priorities, and exercise independent judgment and discretion
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Ability to attend out-of-office meetings with customers on a regular basis

Responsibilities

Create and deliver face-to-face sales presentations demonstrating knowledge of latest Comcast products and services; sell to exceed departmental financial and unit targets
Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services effectively
Develop sales territory, including cultivation of local partnerships and organizational affiliations
Actively generate new leads with targeted businesses through prospecting activities (cold calling, canvassing, customer referrals, partner relationships); promote and position Comcast brand within territory
Retain customer base by delivering on Comcast Credo, ensuring superior customer experience; maintain and build customer relationships to drive retention
Work with internal teams to ensure operational efficiencies and service levels that meet/exceed customer expectations through strong customer service and follow-up
Maintain accurate and quality sales records; prepare sales and activity reports as required
Understand Operating Principles and apply them to job; own the customer experience by prioritizing customers and providing seamless digital options; be an enthusiastic learner, user, and advocate of Comcast's technology, products, and services
Perform other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

Sales PresentationsCold CallingProspectingLead GenerationTerritory DevelopmentB2B SalesEnterprise SalesRelationship BuildingCompetitive Analysis

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

Is remote work available for this role?

This information is not specified in the job description.

What key skills are required for the Account Executive role?

Key skills include delivering face-to-face sales presentations, prospecting through cold calling and referrals, customer relationship management, verbal and written communication, presenting, persuading, negotiating, and knowledge of network technologies like Ethernet, VoIP, and data networking.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, delivering superior customer experiences through the Comcast Credo, and a fast-paced environment driven by remarkable people.

What makes a strong candidate for this position?

Strong candidates have in-depth experience in sales, the ability to exceed financial targets, skills in prospecting and building relationships, knowledge of telecom products and competitive landscape, and expertise in network technologies.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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