Account Executive (Enterprise) at Dovetail

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, AIIndustries

Requirements

Experience in a consultative sales role for a SaaS business
Experience outperforming in a high-growth sales environment (share results; ideally contributed to an early-stage sales team)
Extensive consultative selling skills to navigate complex enterprise sales cycles while delivering a delightful customer experience
Exceptional analytical and problem-solving skills, with operational skills to develop, report on, simplify, and improve sales processes
Concise communication to convey thoughts, opinions, and feelings with customers and teammates
Right attitude towards a sense of urgency, risk, and ambiguity in an early-stage startup environment
Bonus: Experience selling in research, design, or customer experience product categories

Responsibilities

Manage the end-to-end sales process, owning the full sales cycle for Enterprise prospects from inbound lead to close using a consultative approach
Help customers navigate complex sales cycles and manage relationships with procurement, IT, and legal to close new business
Create and deliver tailored consultative demonstrations of Dovetail for various audiences based on customer needs
Develop intimate knowledge of Dovetail's functionality, capabilities, and the market to effectively assist prospects
Develop and maintain strong relationships with prospects and stakeholders throughout the sales cycle for a delightful experience
Partner with customer success during sales to ensure prospects are set up for success in adopting Dovetail
Contribute to the growth of the global Enterprise business by working with the Sales team and pioneering new practices to improve sales efficiency in a product-led sales strategy

Skills

Key technologies and capabilities for this role

Consultative SalesSaaS SalesEnterprise SalesSales DemonstrationsStakeholder ManagementProcurement NegotiationCustomer Relationship ManagementSales Cycle Management

Questions & Answers

Common questions about this position

What experience is required for the Account Executive role?

You need experience in a consultative sales role for a SaaS business, outperforming in a high-growth sales environment, extensive consultative selling skills for complex enterprise cycles, exceptional analytical and problem-solving skills, concise communication, and a positive attitude towards urgency, risk, and ambiguity in a startup.

What are the main responsibilities of this position?

You'll manage the full end-to-end sales cycle for Enterprise prospects, deliver tailored consultative demonstrations, become a Dovetail expert, develop strong prospect relationships, partner with customer success, and contribute to maturing the global Enterprise business.

Where are Dovetail's offices located, and is this role remote?

Dovetail has offices in Sydney and San Francisco with a team of 120+ members. This information is not specified in the job description.

What is the company culture like at Dovetail?

Dovetail fosters an environment where every team member feels supported and valued, celebrating diversity and seeking ambitious problem solvers passionate about their craft.

What makes a strong application for this role?

Share your sales results to demonstrate outperforming in high-growth environments, ideally with early-stage team contributions, and highlight experience in consultative SaaS sales, especially in research, design, or customer experience categories as a bonus.

Dovetail

SaaS platform for customer data analysis

About Dovetail

Dovetail offers a platform designed for businesses to analyze and manage customer data effectively. The platform enables users to transcribe, analyze, and identify key themes from customer feedback, which helps businesses understand their customers' needs and challenges. Dovetail also provides a secure storage solution for research data, allowing easy access for stakeholders to make informed decisions. Unlike many competitors, Dovetail emphasizes integration with popular tools like Slack, Atlassian, Notion, and Zapier, enhancing its usability within existing workflows. The company prioritizes security and compliance, holding SOC 2 certification and being prepared for GDPR and HIPAA regulations, which is crucial for businesses dealing with sensitive information. The goal of Dovetail is to empower businesses to gain deeper insights into their customers, ultimately aiding in better decision-making.

Sydney, AustraliaHeadquarters

2017Year Founded

$68.3MTotal Funding

SERIES_ACompany Stage

Enterprise Software, CybersecurityIndustries

51-200Employees

Benefits

Equity for everyone

Annual retreats

Equal parental leave

Flexible work life balance

Development & growth opportunities

Extra paid days off

Medical, dental & vision coverage

Risks

Emerging AI-driven platforms increase competition for Dovetail.

New global data privacy regulations may require costly compliance measures.

Economic downturns could reduce enterprise IT budgets, affecting subscriptions.

Differentiation

Dovetail is the only AI-first insights hub for centralized customer feedback.

The platform integrates with tools like Slack, Atlassian, and Notion for seamless insights.

Dovetail offers SOC 2 certification, ensuring high data security and compliance.

Upsides

Dovetail raised $63M in Series A, valuing it over $700M.

Growing demand for AI-driven insights boosts Dovetail's market potential.

Advancements in NLP enhance Dovetail's customer feedback analysis capabilities.

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