Customer Success Manager
SamaFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
SOCi expects to pay a base salary in the range of $90,000 - $102,000 USD plus bonuses/commission.
Yes, this is a remote opportunity with the ability to work 100% remotely.
Success requires experience in account management, skills in negotiating contracts and renewals, building executive relationships, forecasting accuracy, and proficiency with CRM and internal tech stacks.
SOCi fosters a customer-first mindset, emphasizes innovation, cross-functional collaboration, and empowering people through AI-powered solutions in a fast-growing environment trusted by top brands.
A strong candidate has proven experience expanding revenue in existing accounts, excels at building executive relationships, negotiating deals, and driving growth through upsell opportunities with a customer-first approach.
Digital marketing platform for multi-location businesses
SOCi offers a digital marketing platform specifically designed for multi-location businesses, helping them automate and scale their marketing efforts while maintaining brand consistency. The platform includes features like content publishing, local listing management, SEO solutions, and social media monitoring, allowing businesses to manage their local marketing campaigns effectively. A unique aspect of SOCi is the SOCi Locator, which promotes location-specific content to drive foot traffic. The company operates on a subscription model, aiming to enhance the online presence and customer engagement of its clients.