Ability to negotiate long-term agreements with key decision-makers (building managers, owners, attorneys, developers)
Expertise on all advanced MDU product sets designed for multifamily clients
Proficiency in contract negotiation techniques, presentation skills, use of CRM software, and relevant tools
Ability to implement a top-down consultative sales approach for MDU growth opportunities
Capability to manage multi-site, large scale property portfolio relationships
Regular, consistent, and punctual attendance; ability to work nights, weekends, and variable schedules as necessary
Consistent exercise of independent judgment and discretion in matters of significance
Responsibilities
Securing new business opportunities, including New Build and Winback right-of-entry
Renewing existing agreements with multifamily prospects
Ensuring accuracy in all associated documentation
Managing multi-site, large scale property portfolio relationships
Negotiating "Bulk" (also known as "amenity") Xfinity services as well as non-bulk contracts
Making presentations to property owners, developers and their employees, and home-owner associations
Attending in-person meetings to maintain a high level of visibility for the Company
Securing marketing rights and other terms favorable to Comcast
Developing and maintaining solid, consultative relationships with clients to understand their unique needs
Collaborating effectively with internal cross-functional partners to ensure delivery of standout products and solutions
Keeping senior leadership informed of changes in market dynamics and the broader industry landscape
Providing exceptional customer service by promptly addressing leads, inquiries, and customer experience issues
Building robust business cases supported by financial modeling
Managing sales funnel, sales opportunities, and sales forecasts for accuracy
Training and mentoring AE1s and collaborating with AE3’s and National Account Managers
Reviewing assigned territory to ensure all customers are contacted on a prescribed, periodic basis
Achieving and exceeding monthly/quarterly/annual assigned sales and business quality objectives
Other duties and responsibilities as assigned
Understand and apply Operating Principles; own the customer experience; know products and services; win as a team; participate in Net Promoter System; drive results and growth; support inclusion; do what's right for stakeholders
Skills
Sales
Negotiation
Account Management
Consultative Selling
Relationship Management
Contract Negotiation
Presentations
MDU Sales
Bulk Services
New Business Development
Comcast
Comcast Corporation is a global media and technology company.