Account Executive at Global Payments

Miami, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FintechIndustries

Requirements

Bachelor's Degree
Typically Minimum 2 Years Relevant Experience
Preferred: B2B sales experience
Preferred: Cold calling sales experience
Preferred: Demonstrated successful performance in previous sales job
Developing professional expertise, applies company policies and procedures to resolve a variety of issues
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
Exercises judgment within defined procedures and practices to determine appropriate action
Builds productive internal/external working relationships
Normally receives general instructions on routine work, detailed instructions on new projects or assignments
Expert knowledge of the merchant payment industry
Advanced ability to be an effective problem solver and act quickly to resolve issues
Effective listener and communicator who is able to establish long lasting customer relationships

Responsibilities

Responsible for selling merchant services offerings to businesses, including pricing, customer segmentation, customer presentations, account sign-up and activation, and account management
Primarily field sales to area businesses; depending on scale, some business may be conducted over the phone
Manages a portfolio of clients for the company, typically with an annual net revenue value of $200,000 or more
Identifies revenue opportunities and prospective clients within assigned territories through face to face meetings, telephone communications, marketing programs, and other activities as needed
Conducts face to face meetings with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline
Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels
Responds to customer requests for information and gives online presentations
Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship
Manages client relationships and expectations during the sales cycle
Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system (SalesForce.com)
Keeps management informed of all activity, including timely preparation of reports
Develops knowledge of current product/service portfolio as well as changes and developments within the payments industry

Skills

Key technologies and capabilities for this role

merchant services salespricingcustomer segmentationsales presentationsaccount managementfield saleslead qualificationCRMclient relationship managementterritory management

Questions & Answers

Common questions about this position

What is the typical portfolio size managed by this Account Executive role?

The role involves managing a portfolio of clients with an annual net revenue value of $200,000 or more.

Is this a remote position or does it require field work?

This is primarily field sales to area businesses through face-to-face meetings, with some business possibly conducted over the phone depending on scale.

What experience is required for this Account Executive position?

A minimum of 2 years of relevant experience is required, with preferred qualifications including B2B sales experience, cold calling, and demonstrated success in previous sales roles. A Bachelor's Degree is listed under minimum qualifications, though no specific degree is specified.

What tools or systems will I use in this role?

You will maintain client records in the Customer Relationship Management (CRM) system, specifically SalesForce.com.

What makes a strong candidate for this Account Executive role?

Strong candidates have at least 2 years of B2B sales or cold calling experience with proven success, the ability to manage client portfolios, conduct face-to-face meetings, and use CRM systems like SalesForce.